Strategic Advisor & Change Management- Individual Contributor

Job Description

Location : On site at Memphis, TN; Nashville, TN; New Orleans, LA; Lafayette, LA; Raleigh, NC; Charlotte, NC; Tampa, FL; Jacksonville, FL.

Work Location Requirement :

This role requires associates to work in person at a First Horizon Bank location within the bank's operational footprint. Remote or hybrid work is not offered for this position.

Position Summary :

As a Strategic Advisor & Change Management Individual Contributor at First Horizon Bank, you will support transformative initiatives by providing strategic insights, analyzing organizational challenges, and driving effective change management practices. You will collaborate across teams, guiding associates through change and ensuring alignment with our goals for delivering exceptional client service.

Key Responsibilities :

• Strategic Advisory
• Conduct market, competitor, and internal business analysis to inform leadership decisions.
• Develop actionable recommendations on business growth, operational efficiency, and client experience enhancements.
• Prepare reports, presentations, and communications for senior leaders and cross-functional teams.
• Change Management
• Design, implement, and support change management initiatives across the organization.
• Develop materials and communication plans that engage associates and minimize disruption.
• Facilitate training, workshops, and feedback sessions to empower associates during transitions.
• Track and report on change adoption metrics, risks, and feedback, recommending course corrections as needed.
• Collaboration & Stakeholder Engagement
• Partner with project managers, HR, communications, and business leaders to drive strategic projects and change efforts.
• Serve as a trusted advisor to associates seeking guidance through change.
• Continuous Improvement
• Identify opportunities for improvement in processes, culture, and client-facing strategies.
• Champion a mindset of innovation, agility, and inclusiveness across teams.

Qualifications :

Attributes :

Why Join First Horizon Bank?

Work alongside talented associates in a culture that values integrity, collaboration, and deep commitment to client success. Grow your career with opportunities for leadership and influence in transformative projects.

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

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