About Finsight
Finsight (www.finsight.com) creates high-reliability financial technology that provides unparalleled visibility and actionable insights into capital markets. Our applications streamline workflows that facilitate hundreds of billions of dollars worth of capital markets activity annually for all the major investment banks and many of the world's largest global corporations. We are headquartered in New York City with offices in Miami, London, Singapore, Kyiv, Manila and Hong Kong.
We are a friendly, close-knit team of motivated and open-minded individuals committed to personal development, solving real problems and delivering excellent products and services to our clients.
Role Overview
We are expanding our presence in Miami and we are eager to continue growing our Client Services team. As a Corporate Media Producer with a specialization in corporate media production, you will work closely with our clients to ensure service excellence. In addition, you will support multiple internal business segments (operations, finance, development and sales). The ideal candidate is highly collaborative, motivated, and a critical thinker who is able to execute with a high degree of professionalism.
Responsibilities
- Working with our clients to execute media-based deliverables, primarily focused on our Deal Roadshow and Evercall services
- Recording and editing corporate presentations using audio and video editing software (Audacity and Adobe Premiere)
- Regularly reviewing live and pre-produced event bookings to ensure all media components are accounted for and prepared ahead of launch
- Coordinating business conference calls and live web events
- Providing best-in-class phone, email and live chat service and support to our clients in a fast-paced environment
- Preparing and maintaining operational procedures to facilitate service and support
- Soliciting and internally communicating client feedback
What you will learn / reinforce in this role
How to deliver exceptional internal and external support on a consistent basisStrong time management practicesClear and concise written and verbal communicationThe ins-and-outs of running a software services companyBasics of capital markets (ie “Wall Street”)What you bring
Hard Skills
1-2 years of experience working in professional audio or video production (Preferred)Strong proficiency with computersProficiency with online research (knowing how to find things online beyond “Googling it”)Soft Skills
Demonstrated critical thinking : Ability to analyze nuanced client inquiries and draw informed conclusionsAttention to detail with strong project management skills : You can manage various tasks and prioritize deliverables & deadlines effectivelySelf-starter who is able to offer solutions to a wide range of impromptu challenges during media productionsStrong time management practices and ability to get things doneClear and concise written and verbal communicationGood attitude and coachabilityHigh degree of reliability and trustworthinessShift Availability
8AM to 5PM EST, Monday - Friday9AM to 6PM EST, Monday - FridayLocation
Waterford Business District, MiamiCompensation
Base Salary : $48,000 - $50,000 annuallyEnd of Year Discretionary BonusBenefits
15 days of paid vacation5 days of sick leaveComprehensive medical, dental, vision, and life insurance401(k)Fully-stocked snack roomThis is an in-office position#J-18808-Ljbffr