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Outside Sales Advisor

Outside Sales Advisor

Service Corporation InternationalNorcross, GA, US
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Pre-Arrangement Advisor

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Pre-Arrangement Advisors are responsible for generating sales through company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.

Job Responsibilities

  • Convert company provided leads into sales.
  • Maintain a network of customers from company provided leads.
  • Builds and maintains a network of sources from which to identify new sales leads.
  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • Demonstrates the functions and utility of products or services to customers based on their needs.
  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
  • Daily use of SalesForce or applicable CRM system.
  • Attend daily / weekly / monthly calls, training, call blocks, floor time in the office or home.
  • Report daily, weekly, monthly sales and appointments to Sales Manager
  • Comply with industry compliance during the entire sales process
  • Other responsibilities as assigned.

Minimum Requirements

Education

  • High school diploma or Equivalent

    • Certification / License

  • Appropriate Funeral Director License in Specific States Only
  • First 30 days of employment complete PAA Curriculum Certification Dignity University

    • Experience

  • 2-5 years of Business to Consumer, Inside Homes / Remote Sales experience (preferred but not required)
  • 1-2 years of industry experience (preferred but not required)
  • 3-5 years in transferable experience

    • Knowledge, Skills and Abilities

  • Exceptional level of professionalism
  • Strong telephone, interpersonal and communications skills
  • High level of compassion and integrity
  • Strong "one call / visit close" ability
  • Must be able to multitask, set priorities and manage appointments
  • Experience with in-home and / or seminar based sales preferred
  • Proficient computer skills required, with experience working on a tablet preferred
  • Independent, self-reliant, and self-motivated
  • Excellent Customer Service Skills.
  • Conveys information clearly and concisely in written and spoken communication
  • Resolves problems and provides solutions to customers in a timely manner
  • Time management and organizational skills
  • Entry level Microsoft Office Suite (Word, Excel, Outlook)
  • Reliable transportation
  • Own a Cellphone

    • Work Environment

  • Work indoors and outdoors during all seasons and weather conditions
  • Limited amount of local and / or multiple location traveling
  • Traveling to customer's homes and local Business
  • Business casual attire is required when in contact with customers.

    • Work Postures

  • Frequent, continuous periods of time standing
  • Sitting continuously for many hours per day
  • May required climbing stairs to access buildings frequently

    • Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage
  • Move, push and pull up to 25 lbs.
  • Driving to and from appointments

    • Work Hours

  • This outside sales position may require varied work hours depending on customer needs.
  • Travel locally with the distance varying depending on the market.
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