Position
Key
Serve as the primary point of contact for all work comp claims from intake to closure
Review injury reports and ensure timely filing with appropriate state agencies and TPAs
Coordinate with adjusters, healthcare providers, internal departments, and injured employees
Track lost time, medical-only, and indemnity claims, ensuring all documentation is complete and accurate
Maintain compliance with all applicable workers’ compensation laws and reporting requirements
Prepare OSHA logs and internal safety reports
Identify trends, flag potential fraud, and recommend corrective or preventative actions
Assist with return-to-work planning and light-duty placement when appropriate
Support internal audits and risk management initiatives
Work closely with HR and operations to ensure consistent safety practices across all placements
~2+ years of experience in workers’ compensation claims administration (staffing industry experience preferred)
~ Strong understanding of multi-state work comp regulations (especially for self-insured employers)
~ Experience communicating with TPAs, carriers, medical providers, and injured workers
~ Proficient in claims management systems and Microsoft Office Suite
~ Highly organized with strong attention to detail and follow-through
~ Excellent written and verbal communication skills
~ Ability to maintain confidentiality and handle sensitive situations with professionalism
Preferred
Experience in a self-insured environment
Knowledge of OSHA reporting and workplace safety compliance
Familiarity with staffing industry operations and light-duty accommodations
Compensation &
~ Competitive salary (commensurate with experience)
~ Health, dental, and vision insurance
~401(k) with company match
~ Paid time off and holidays
~ Opportunities for growth within a rapidly expanding company
Worker Manager • Massillon, OH, US