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Worker / manager
Worker / managerMancan • Massillon, OH, US
Worker / manager

Worker / manager

Mancan • Massillon, OH, US
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  • serp_jobs.job_card.full_time
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Position

  • We are seeking a detail-oriented and proactive Workers’ Compensation Administrator to join our team. This role is critical to ensuring our workers’ compensation claims are handled efficiently, compliantly, and with care. As a self-insured staffing company, we manage claims in-house, and the ideal candidate will have strong knowledge of work comp laws, excellent communication skills, and the ability to manage multiple claims across different jurisdictions.

Key

Serve as the primary point of contact for all work comp claims from intake to closure

Review injury reports and ensure timely filing with appropriate state agencies and TPAs

Coordinate with adjusters, healthcare providers, internal departments, and injured employees

Track lost time, medical-only, and indemnity claims, ensuring all documentation is complete and accurate

Maintain compliance with all applicable workers’ compensation laws and reporting requirements

Prepare OSHA logs and internal safety reports

Identify trends, flag potential fraud, and recommend corrective or preventative actions

Assist with return-to-work planning and light-duty placement when appropriate

Support internal audits and risk management initiatives

Work closely with HR and operations to ensure consistent safety practices across all placements

~2+ years of experience in workers’ compensation claims administration (staffing industry experience preferred)

~ Strong understanding of multi-state work comp regulations (especially for self-insured employers)

~ Experience communicating with TPAs, carriers, medical providers, and injured workers

~ Proficient in claims management systems and Microsoft Office Suite

~ Highly organized with strong attention to detail and follow-through

~ Excellent written and verbal communication skills

~ Ability to maintain confidentiality and handle sensitive situations with professionalism

Preferred

Experience in a self-insured environment

Knowledge of OSHA reporting and workplace safety compliance

Familiarity with staffing industry operations and light-duty accommodations

Compensation &

~ Competitive salary (commensurate with experience)

~ Health, dental, and vision insurance

~401(k) with company match

~ Paid time off and holidays

~ Opportunities for growth within a rapidly expanding company

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Worker Manager • Massillon, OH, US

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