Talent.com
Next Gen Client Support Specialist

Next Gen Client Support Specialist

ADPTempe, AZ, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

ADP is hiring a Client Support Specialist.

  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change   your #1 goal is to help clients who have between 50 - 999 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

A little about ADP : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel : http : / / adp.careers / DEI_Videos

Ready to #MakeYourMark?  Apply now!

To learn more about Client Services at ADP, watch here : https : / / adp.careers / Client_Services_Videos

WHAT YOU'LL DO : Responsibilities

What you can expect on a typical day :

Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP's products / technology. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.

Build Relationships. You will build relationships with clients using the phone, email, and / or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."

Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.

Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE :

Required Qualifications

  • 3 - 5 years of experience working in client service / customer service environment or systems integration environment.
  • You can work overtime hours during peak seasons.
  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include :

  • Experience noted above OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • serp_jobs.job_alerts.create_a_job

    Client Support Specialist • Tempe, AZ, United States

    Job_description.internal_linking.related_jobs
    Next Gen Client Support Specialist - Now Hiring!

    Next Gen Client Support Specialist - Now Hiring!

    ADPTempe, AZ, United States
    serp_jobs.job_card.full_time
    ADP is hiring a Client Support Specialist.Are you ready to join a company offering career advancement opportunities throughout your career journey?. Do you want to join a company with award-winning ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Revenue Systems Manager

    Senior Revenue Systems Manager

    Vaco by HighspringFountain Hills, Arizona, United States
    serp_jobs.job_card.full_time
    Vaco has partnered with a well-established technology company that is in search of a Senior Revenue Systems Manager to ensure data integrity across systems and lead day-to-day operations.The role i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Services Tech 1

    Client Services Tech 1

    Pace Analytical Services, LLCPhoenix, AZ, United States
    serp_jobs.job_card.full_time
    Monday through Friday, 9 : 00 AM - 6 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Direct Support Professional- Group Home Twin Peaks AZ-003

    Direct Support Professional- Group Home Twin Peaks AZ-003

    Embrace Life ServicesGlendale, AZ, US
    serp_jobs.job_card.full_time +1
    Shift B- Thursday 6am-10am, Friday 2pm-10pm and Saturday 6am-2pm.Shift C- Monday- Wednesday 6am-10am.The Group Home Direct Support Professional (DSP) is responsible for providing compassionate care...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Compensation Manager - Client Support Team

    Senior Compensation Manager - Client Support Team

    Edward JonesTempe, AZ, United States
    serp_jobs.job_card.full_time
    Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.Words our headquarters associates use when talking about working at Edward Jones.Words that describe wh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Payment Reconciliation Specialist

    Payment Reconciliation Specialist

    Altea HealthcareGilbert, AZ, US
    serp_jobs.job_card.full_time
    Payment Reconciliation Specialist.The Payment Reconciliation Specialist is responsible for ensuring the accuracy and integrity of payment postings and reconciliations within the revenue cycle.This ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Next Gen Client Support Specialist - Urgently Hiring!

    Next Gen Client Support Specialist - Urgently Hiring!

    ADPTempe, AZ, United States
    serp_jobs.job_card.full_time
    ADP is hiring a Client Support Specialist.Are you ready to join a company offering career advancement opportunities throughout your career journey?. Do you want to join a company with award-winning ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    NextGen Implementation Specialist

    NextGen Implementation Specialist

    Automatic Data ProcessingTempe, AZ, US
    serp_jobs.job_card.full_time
    Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorshi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Grant Compliance Consultant

    Grant Compliance Consultant

    Vaco by HighspringLitchfield Park, Arizona, United States
    serp_jobs.job_card.full_time
    Vaco has partnered with a local mining company in search of Grant Compliance Project Manager to join their team.The Grant Compliance Project Manager will oversee and manage the process of ensuring ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solution Specialist

    Solution Specialist

    VirtualVocationsScottsdale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Solution Specialist (RCM).Key Responsibilities Establish deep subject matter expertise in specific solution areas Partner with Sales teams to drive deals through produ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Youth Development Specialist - Relocation to Hershey, PA Required

    Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey SchoolPeoria, AZ, United States
    serp_jobs.job_card.full_time
    Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Physical Therapist (SIGN ON BONUS)

    Physical Therapist (SIGN ON BONUS)

    Fox RehabilitationFountain Hills, AZ, United States
    serp_jobs.job_card.full_time +1
    Eligible for sign-on bonus for those who qualify! •.Our team is growing, and we're looking for top-caliber Physical Therapists to join us in Fountain Hills, AZ and surrounding locations in Arizona.P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Services

    Technical Services

    Stratosphere QualityCasa Grande, AZ, US
    serp_jobs.job_card.full_time
    Act as the primary liaison between the OEM and the contracted customer, ensuring seamless communication and strong professional relationships. Provide technical and quality support, addressing produ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Next Gen Client Support Specialist

    Next Gen Client Support Specialist

    Automatic Data ProcessingTempe, AZ, US
    serp_jobs.job_card.full_time
    ADP is hiring a Client Support Specialist.Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Entry-Level Early Intervention Autism Specialist

    Entry-Level Early Intervention Autism Specialist

    Action Behavior CentersGlendale, AZ, US
    serp_jobs.job_card.full_time
    We welcome applicants of all experience levels, no experience necessary!.Now Hiring – Start Your New Career Soon!.We’re filling roles quickly! Apply now if you're ready to begin tra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Direct Support Professional- Group Home AZ-002 Blossom House

    Direct Support Professional- Group Home AZ-002 Blossom House

    Embrace Life ServicesMesa, AZ, US
    serp_jobs.job_card.full_time +1
    Shift A- Saturday and Sunday 6am-2pm, Monday and Tuesday 11pm-9am, Thursday 3pm-11pm and Friday 2pm-10pm.Shift B- Saturday 7am-3pm, Sunday 2pm-10pm, Thursday 11pm-9am, Friday 3pm-11pm and Saturday ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Client Support Specialist - on-call

    Client Support Specialist - on-call

    Chicanos Por La CausaPhoenix, Arizona, United States, 85009
    serp_jobs.job_card.full_time
    Hours vary and include weekend and holiday coverage.CPLC Corazón is a client-centered center with bilingual staff where all cultures are welcome and celebrated. We have been providing Substance Abus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Part Time Driver - Get Paid Helping Others!

    Part Time Driver - Get Paid Helping Others!

    VeyoFountain Hills, AZ, United States
    serp_jobs.job_card.part_time
    Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE • when you sign up to drive your own vehicle and help transport others to healthcare appointments around Phoenix!. Veyo is a mission-driven company...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30