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Counter Assistant

Counter Assistant

OXXO Care CleanersHollywood, FL, US
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Job Posting

Welcome to OXXO Care Cleaners where we understand that you've made a substantial investment in your wardrobe, and you want the best cleaning service. We want you to experience the ultimate in garment care. We offer our customers a convenient and automatic 24 / 7 ATM-style pickup system, so they do not have to rush to the dry-cleaner before they close.

Job Description

At OXXO Care Cleaners, we pride ourselves on being a dry cleaner like none other. With our environmentally friendly practices and innovative technology, we provide a superior level of care for our customers' clothes. As a member of our team, you will play a vital role in welcoming new customers, highlighting the difference between a regular dry cleaner and our exceptional services.

Responsibilities :

  • Greet new customers warmly and articulate the unique benefits of choosing our dry-cleaning services over traditional options.
  • Efficiently answer incoming calls, providing information about our services, operating hours, and pricing.
  • Offer recommendations and expert advice on the products and services we offer to assist customers in making informed decisions.
  • Maintain a clean and orderly store environment, ensuring a pleasant customer experience.
  • Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
  • Educate customers on the proper use and care of their articles to enhance their longevity.
  • Monitor processes, materials, and surroundings to identify and resolve any issues that may arise.

Requirements

  • Exceptional customer service skills are a must.
  • Ability to handle complaints and resolve conflicts efficiently.
  • Capable of working under pressure to meet deadlines.
  • Effective communication skills in English.
  • Basic administrative skills, such as maintaining information files and handling minimal paperwork, monitoring marketing programs.
  • Benefits

  • Paid training to ensure your success in the role.
  • Opportunities for growth within the organization.
  • Full-time, Part-time Salary : $12.00 / hour (increase after 90-day probation period).
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    Counter • Hollywood, FL, US

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