Talent.com
Assistant Community Director - Goodyear, AZ

Assistant Community Director - Goodyear, AZ

HSL Asset ManagementGoodyear, AZ, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Assistant Community Director

HSL is a locally owned and operated real estate development and management company that has been headquartered in Tucson, Arizona for 50 years.

With 30+ multi-family apartment communities across Arizona consisting of over 10,000 apartment homes and more than 300 incredible employees who help us manage them, we are looking for highly motivated, success-driven, service-oriented people to help us continue to grow our footprint across the Southwest.

The Assistant Community Director works with the Community Director to effectively manage all aspects of the community, which include financial operations, resident relations, and team management.

The Assistant Community Director is expected to perform all duties associated with accounts payable and accounts receivable, maintain accurate property accounting records, and perform leasing functions as needed.

The ideal candidate for our Assistant Community Director position is both a natural leader and helpful team-player who is creative, collaborative, and a critical thinker. HSL is looking for a problem-solving community representative with a good attitude, great personality, and the ability to succeed in an exciting, energetic, service-oriented, and resident-focused team environment.

  • Are you a smart, savvy, and customer service-minded individual?
  • Do you want to work for a respected local company who cares about this community?
  • Can you multitask and manage multiple people and priorities?
  • Want to work in a fast-paced, dynamic growth industry?
  • Are you organized, detail-oriented, and self-motivated?
  • Enjoy working in a team environment with like-minded people who love what they do?

If you answered YES to these questions and are positive, professional, and focused on providing the best possible experience for our residents, employees, and executive team - we want to talk to you!

What’s In It for You

  • Bonus compensation : on-call bonuses, community performance-based bonus eligibility, referral bonuses, etc.
  • Employee lease rental discounts of 20% (excludes Encantada and Flin branded properties)
  • Comprehensive full-benefits package including :
  • Paid vacation, personal, and sick time that accrues from day one

  • Paid off-site and on-the-job training
  • Medical plans (subsidized by HSL), Dental plans, Vision and Short-Term Disability
  • Company paid benefits include Long-Term Disability, Group Life Insurance, Employee Assistance plan and 401k retirement plan with 50% match up to 3% of income
  • Huge potential for career advancement :
  • More than half of HSL’s current Assistant Community Directors, Community Directors, and Regional Asset Managers have been promoted from within

  • Why choose a career with HSL :
  • You will get the tools, training, and support needed to grow and get better

  • Owner / Operators who make the decisions, not a third-party management company
  • HSL is embedded in the local community; philanthropy and charitable giving is at our core #ItsAboutCommunity
  • We strive to provide excellent service and living conditions for every resident
  • Continued growth and expansion in Arizona have made us the industry leader
  • Role & Responsibilities

    The Assistant Community Director is primarily responsible for working with the Community Director to manage all aspects of the community and effectively compute, classify, and record numerical data to keep financial records complete as they pertain to staffing, leasing, marketing, and resident relations.

    In the Community Director's absence, the Assistant Community Director will assume all responsibilities of that position.

    While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities might not be specifically addressed.

    Main duties for the Assistant Community Director will include :

  • Maintaining positive customer relations
  • Greeting potential residents, showcasing the community, and utilizing closing techniques when engaging with prospects
  • Handling inquiries or issues from prospects, residents, staff, vendors / suppliers, etc.
  • Possessing proficiency in all phases of the leasing process, resident retention / renewals, HSL policies, market conditions, and community features
  • Maintaining accurate resident records including all rents, deposits, and application fees
  • Supervising Leasing Team in accordance with HSL policies and all applicable laws, and responsible for training and managing assigned employees
  • Assisting in collection of delinquent rent and issuing appropriate notices when necessary (i.e., late payments, eviction notices, NSF checks)
  • Ensuring all bank deposits are made immediately
  • Participating in inspecting move-in / move-outs with residents and vacancies and processing all resident move-out paperwork
  • Inspecting the community and common areas in accordance with HSL’s site standards and reporting any service needs to maintenance staff
  • Handling service requests from residents and properly routing requests to maintenance for prompt processing
  • Purchasing necessary office or community-related supplies and adhering to established budgeted guidelines
  • Shopping competition and maintaining awareness of market conditions, competitive changes, and industry trends via monthly surveys, trade publications, professional organizations, and local associations
  • Verifying quality and accuracy of outside advertising sources and providing trend report information as required, and where appropriate, contributing ideas to the Community Director for marketing the community and / or improving resident satisfaction
  • Planning, conducting, and participating in resident-related events, functions, promotions, and coordinating all communications (i.e., resident email / newsletter)
  • Communicating effectively with vendors, contractors, and HSL stakeholders concerning work scheduling, billings, certificates of insurance, etc.
  • Organizing, maintaining, and updating all applicable reports, procedures, and paperwork
  • Promptly and professionally reporting to the Community Director any changes, issues, updates, etc. affecting their community, the staff, or HSL
  • Completing any additional duties assigned by the Community Director or Regional Asset Manager
  • Skills & Qualifications

  • Communication skills (both verbal and written) and strong interpersonal skills in order to develop personal connections with staff, vendors, prospective residents, current residents, and HSL stakeholders including the ability to :
  • Communicate over the telephone and in-person with prospects, residents, vendors, corporate and resident staff, etc.

  • Function effectively in a sales, marketing, and customer service environment
  • Identify issues, answer questions, and address concerns in a professional manner including effectively presenting information and responding to inquiries from groups of managers, clients, residents and the general public
  • Read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Effectively present information to customers, clients, and other employees of the organization including speaking effectively before small groups
  • Read and interpret documents, write short correspondence and memos, and compile routine reports and correspondence in a timely and accurate manner
  • Add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions and to compute rates, ratios, discounts, commissions, and bonuses
  • Translate financial and legal real estate terminology into common language and interpret a variety of instructions in any form
  • Solve practical problems and deal with a variety of variables in situations where only limited standardization exists
  • Knowledge of and the ability to articulate legal procedures for evictions in local area
  • Apply reasoning and logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
  • Effectively convey ideas, images, and goals to a diverse group of people and personalities
  • Basic bookkeeping, computer, internet, email, presentation, and typing skills
  • Bilingual language skills (i.e., Spanish) not required, but is a plus
  • Job Requirements

  • 40-hour flexible work week
  • Employee will be required to work a flexible work week

  • Weekly schedule - Weekends are required
  • High school diploma or GED equivalent
  • 6 months to 1 year experience in property management, apartment leasing, community director positions, or a related field is preferred
  • ARM, CPM or CAM designations are a plus
  • Working knowledge of or experience with Section 8 housing, eviction law, Fair Housing mandates and other legal issues affecting property management
  • Computer proficient in Windows, MS Office, Word, Excel, Outlook, Internet
  • Experience with various property management software, such as YARDI, RentCafe and YieldStar is preferred
  • Reliable transportation for use in business related tasks / duties as assigned, including a Valid driver’s license and current automobile insurance
  • Incentives change often and not all positions or properties qualify for bonuses or additional perks; please speak with an HSL representative about current incentives and available promotions.
  • HSL Asset Management LLC. emphasize a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives and will conduct all business in accordance with HSL Asset Management's policies and procedures, Fair Housing, Americans with Disabilities Act, and all other compliance laws pertaining to apartments.

    serp_jobs.job_alerts.create_a_job

    Community Director • Goodyear, AZ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Community Assistant Manager

    Community Assistant Manager

    Cloudten ResidentialPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Community Assistant Manager - Silver Creek Apartments.CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a great gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Associated Asset Management (AAM), LLC is hiring : Community Manager in Peoria

    Associated Asset Management (AAM), LLC is hiring : Community Manager in Peoria

    MediabistroPeoria, AZ, United States
    serp_jobs.job_card.full_time
    Primarily responsible for providing community management and effective customer service to a designated portfolio of communities / homeowners through in-depth knowledge of Covenants, Conditions and R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Marriage & Family Therapist

    Licensed Marriage & Family Therapist

    LifeStance HealthMaricopa, AZ, US
    serp_jobs.job_card.full_time +1
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $2,232 to $2,301 per week in Avondale, AZ

    Travel Occupational Therapist (OT) - $2,232 to $2,301 per week in Avondale, AZ

    AlliedTravelCareersAvondale, AZ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Pioneer Healthcare Services to find a qualified Occupational Therapist (OT) in Avondale, Arizona, 85323!. If you want to make a significant impact as an.Assess st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $2,517 per week in Sun City West, AZ

    Travel Occupational Therapist (OT) - $2,517 per week in Sun City West, AZ

    AlliedTravelCareersSun City West, AZ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Occupational Therapist (OT) in Sun City West, Arizona, 85375!. A facility in Sun City West, AZ is seeking its next amazing O...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Community Manager

    Assistant Community Manager

    Havenpark CommunitiesPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees.Havenpark has a portfolio of 80+ communities and more than 25,000 homesites thro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director Nursing Observation

    Director Nursing Observation

    Abrazo West CampusGOODYEAR, Arizona, United States
    serp_jobs.job_card.full_time
    Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do.Beyond just medical treatments, we believe in the power of genuine relationshi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    HR Coordinator - Mesa, AZ!

    HR Coordinator - Mesa, AZ!

    Vaco by HighspringMaricopa, Arizona, United States
    serp_jobs.job_card.full_time
    Vaco Phoenix is looking for an HR Coordinator for a top client in Mesa AZ! The HR Coordinator will handle onboarding, benefits set up, and day-to-day HR duties as well as full cycle recruiting.This...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director, RN Progressive Care

    Director, RN Progressive Care

    Banner HealthSun City West, AZ, US
    serp_jobs.job_card.full_time
    Help lead health care into the future.As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Assistant Community Manager

    Assistant Community Manager

    MediabistroTempe, AZ, United States
    serp_jobs.job_card.full_time
    At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruitin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Community Relations Associate - Cortland Biltmore - Phoenix, AZ

    Community Relations Associate - Cortland Biltmore - Phoenix, AZ

    CortlandPhoenix, AZ, US
    serp_jobs.job_card.full_time
    At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifam...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Community Advancement Associate

    Community Advancement Associate

    Christian Care CommunitiesSurprise, AZ, US
    serp_jobs.job_card.full_time
    Community Advancement Associate.We are seeking a dedicated and dynamic Community Advancement Associate to join our team at Fellowship Square - Surprise, AZ. This key role will focus on advancing our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Community Relations Associate - Cortland Red Mountain - Phoenix, AZ

    Community Relations Associate - Cortland Red Mountain - Phoenix, AZ

    CortlandPhoenix, AZ, US
    serp_jobs.job_card.full_time
    At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifam...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Community Partnership - PhoenixPhoenix, AZ

    Community Partnership - PhoenixPhoenix, AZ

    W TLPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Community Partnership - Phoenix.We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Assistant Community Manager

    Assistant Community Manager

    Asset LivingPhoenix, AZ, US
    serp_jobs.job_card.full_time +1
    Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide.Founded in 1986, Asset Living has decades of experience delivering exceptional value ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapy Assistant (PTA) - $1,625 per week in Surprise, AZ

    Travel Physical Therapy Assistant (PTA) - $1,625 per week in Surprise, AZ

    AlliedTravelCareersSurprise, AZ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapy Assistant (PTA) in Surprise, Arizona, 85374!. Travel Rehab : Physical Therapy Surprise.Shift Details : 8H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Family Practice

    Family Practice

    Enterprise Medical RecruitingMaricopa, Arizona, US
    serp_jobs.job_card.full_time
    Family Practice physician employment in Arizona : .Seeking a mission-driven full spectrum, board-certified / board-eligible family medicine physician (MD or DO) with a passion for serving the underser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director, Development & ConstructionPhoenix, AZ

    Director, Development & ConstructionPhoenix, AZ

    LincolnPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Director, Development & Construction.The Director of Development & Construction will communicate and work with senior leaders across the organization to develop new market expansion and densificati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30