Job Description
Job Description
As a Regional Nutrition Manager, Dietitian, you'll play a vital role in bridging patient care and business development. This position offers the opportunity to work autonomously in a dynamic, fast-paced environment while building meaningful relationships with key accounts and patients. You'll leverage your clinical experience to educate, support, and advocate for patients, all while driving territory growth and ensuring operational excellence. If you are motivated, detail-oriented, and passionate about improving patient outcomes and thriving in a performance-driven setting, this role is a perfect fit for you!
Why Sentido Health?
We value our employees and offer a competitive benefits package that includes :
- 80 to 160 hours of PTO, based on tenure.
- Quarterly bonuses based on company performance.
- 401K Plan 100% matching at 4%, with a half match at 5%-6%
- Comprehensive medical, dental, vision, life, accidental, GAP, and telehealth insurance.
- Free gym membership for full-time employees, or a stipend of $25 if the gym providing gym is not geographically available in your area.
- Internal growth and developmental opportunities.
Salary Grade / Level / Family / Range
Full-Time, Exempt, Salary
Reports to
Texas Sales Director
JOB DESCRIPTION
Summary
The Regional Nutrition Manager, RD is a registered dietitian who is responsible for working in collaboration with the area Manager & Patient Care Coordinator, to provide sales support to key accounts, direct patient education / support and work with key accounts to identify and establish individualized documentation processes to manage our current and new patient population.
Essential Functions
Effectively manages pending patients through the documentation & authorization process and reports results to appropriate supervisors when requestedManages monthly / quarterly budgetary guidelines to ensure overall territory profitability (fuel, marketing, travel, meals etc.)Responsible to reach outlined monthly sales revenue targetsProperly review, research & prioritize pending orders to make most effective use of time and ensure patient satisfactionResponsible for understanding and responding to all of the given territory’s needs and overall care of his / her patientsWill be able to effectively manage (if applicable) other team members and triage situations throughout a given day to best serve our patientsServes as a concierge to key accounts, representing Sentido in key communicationsCreate weekly routes with recurring calls to complete all required physician callsOrganizes and completes expected face-to-face calls and telephone contacts within outlined territoryFollows specified instructions in the delivery of patient protected health information, sales messages and marketing materialParticipates in educational meetings and events as directedFunction as patient ombudsmen to facilitate timely service to our clients and to provide solutions on any issues or conflict relating to the sameManages current patient census, communicates and stays current with clinical updates as necessary with appropriate staffIdentify new business (sales & marketing) opportunities within call points & key accountsMaintain an on-call schedule with team members in your territory to ensure proper coverage for after-hour calls.Responsible for same day emergency deliveries or patient home visits as neededRequired skills
Proven ability to recognize and respond to the needs and concerns of individuals.Strong verbal and written communication skills.Ability to follow verbal and written instructions accurately.Highly organized with excellent time management and attention to detail.Strong decision-making, problem-solving, and creative-thinking abilities.Ability to manage multiple priorities while delivering exceptional customer service and support.Demonstrates honesty, professionalism, enthusiasm, and systematic approach to work.Ability to demonstrate and educate patient family members on all necessary equipment.Competencies
Accurate and timely documentation in Brightree and other systemsEffectively communicates to patients and referral sources alike regarding patient education and documentation communication with referral sources I.E. Case managers, dietitians, nurses, referral coordinators.Effectively communicates with internal staff to ensure the most productive resultsCreates weekly scheduleCompletes # of face-to-face appointments daily (12) and reaches target for both conversions and referrals based on territory goalsAdequately stores patient information in accordance to HIPAA RegulationsPossesses knowledge and the ability to educate on all Sentido service lines offered and continues education within product line changes or updatesManages inventory within territory warehouses to have adequate supplies on hand. Maintains adequate par levels of supplies in vehicleProperly follows PPE GuidelinesPending CMN report will be worked in its entirety, weekly and bi-weekly audits will be performed by the direct supervisor to ensure proper managementSupervisory Responsibility
None
Work Environment
Field, Office or home office
Physical Demands
Able to lift and carry up to 20 lbs.
Position Type / Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8 : 00 AM to 5 : 00 PM. Rotating on-call schedule as determined by supervisor.
Travel
Remote Travel within territory
Preferred Education and Experience
Bachelor’s DegreeMust hold a valid Registered Dietitian (RD) certification / licenseBilingual is preferredOther Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Statements
Sentido Health participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. Sentido is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation to apply for this position, participate in the interview process, or perform essential job functions, please contact Human Resources.