Sales and Customer Service Representative

Sales And Customer Service Representative

Passionate about home improvement and helping people? We have the perfect role!

As a Sales and Customer Service Representative, you'll be the face of our home improvement partners - working closely with customers to understand their needs and deliver personalized solutions. Get to work alongside a team that values relationships and customer satisfaction above all else. Bring your people skills, and we'll bring the tools to help you thrive!

Retail Reinvented. Results Delivered.

We're a results-driven sales firm focused exclusively on the Home Improvement industry. Eclipse California OC works behind the scenes and on the front lines to elevate retail performance through smart strategies and customer-centric campaigns. From product launches to seasonal promotions, we bring energy, expertise, and excellence to every project.

Sales And Customer Service Representative Responsibilities :

• Serve as the primary point of contact for all customer inquiries, providing expert advice and generating sales leads at partnered retail locations
• Schedule home improvement sales consultations efficiently and accurately, ensuring optimal routing and customer convenience
• Educate customers on home improvement options to provide a launch pad for Sales Consultants to close the deal upon the home inspection
• Cultivate strong customer relationships to foster loyalty and transform one-time customers into lifelong advocates
• Maintain a high level of customer satisfaction through professional, courteous, and effective communication
• Collaborate with the Sales and Customer Service Representative team to ensure seamless service delivery and exceptional customer experience.
• Handle and resolve customer complaints with empathy and efficiency, turning negative experiences into positive outcomes

Sales And Customer Service Representative Qualities And Skills :

Ready to redefine the Home Improvement space? Join our team as a Sales and Customer Service Representative and be part of a team that's awesome in so many ways!

Earn hourly. Accelerate with commissions. There's no ceiling, just opportunity. Compensation estimates are based on what typical annual total compensation is earned in the role (including commissions).