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Client Service Representative

Client Service Representative

IICRCMadison, WI, US
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Client Services Representative (Madison)

ServiceMaster is looking for an energetic, self-motivated candidate who will be working in a multifaceted position, Monday thru Friday with flexibility, as needed.

Essential duties include but are not limited to :

  • Provide exceptional customer service to our clients
  • Provide support and effective communication between office staff, operations, production staff, and clients
  • Timely communication and response, via email, phone, or text to our clients requests
  • Conduct site visits and service inspections
  • Maintain an ethical and professional relationship with all clients and prospective clients
  • Explore new business opportunities with existing clients
  • Support business growth by responding to new client inquiries and assisting in qualifying potential new accounts
  • Prepare various types of quotes for project and janitorial services
  • Follow up on all project work
  • Assist with new account startups
  • Emergency on-call, as scheduled

Qualifications :

  • Ability to work in a team environment with a diverse group of people
  • Computer proficient (Word, Excel)
  • Experience preferred but not required
  • Must be able to effectively present information and respond to questions from managers and customers
  • Have a desire to learn and be detail oriented
  • Display a natural ability to prioritize tasks and properly manage your time
  • Must be reliable by displaying punctual attendance
  • Maintain a clean and organized work space
  • Valid license with clean driving record required

    • Compensation : Based on experience

    Employment type : FT position

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    Client Service Representative • Madison, WI, US