Associate IT Systems Engineer
VirtualVocationsBrooklyn, New York, United Statesjob_description.job_card.variable_hours_ago
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A company is looking for an Associate IT Systems Engineer.
Key Responsibilities
Complete, resolve, and update support tickets via email, phone, or Slack
Diagnose, troubleshoot, and resolve hardware and software issues, and replace defective assets as needed
Onboard and offboard employees following documented procedures
Required Qualifications
2+ years of helpdesk experience
Experience with Microsoft 365 administration including Azure AD and Intune
Working knowledge of Apple MacOS and Macbook operation
Experience with networks (LAN, WAN) and patch management
Familiarity with IT ticketing systems
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