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Hotel Housekeeping Supervisor

Hotel Housekeeping Supervisor

BMI Hospitality ManagementDeerfield, IL, USA
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Do you want to work for a great company with competitive benefits and pay? The Embassy Suites by Hilton Chicago North Shore Deerfield is looking to hire a Housekeeping Supervisor. If you think you'd be a great addition to our team, please apply!

Benefits :

  • Medical, dental, and vision offered after qualification period
  • 401k with match offered after qualification period
  • Employee discounts at Hilton Hotels worldwide
  • Vacation time accrued based on hours worked
  • 7 paid holidays per year

Job duties :

  • Manage day to day staffing requirements, plan and assign work
  • Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
  • Promote teamwork and quality service through daily communication and coordination with other department heads
  • May assist with deep cleaning projects and / or assist housekeeping staff during high volume periods
  • Inspect all assigned suites and public areas to ensure furnishings, guest rooms / suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed
  • Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
  • Carry out special needs and requests of the guests, VIP's, and repeat visitors
  • Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (example : container recycling and cleaning agents)

    • May maintain procedures for security of lost and found items

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    Housekeeping Supervisor • Deerfield, IL, USA

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