Job Description
Job Description
Are you a leader with a passion for building teams and helping others succeed? Do you thrive in a fast-paced environment where member service and community impact come first? If so, this is your opportunity to take the next step in your career with Service One Credit Union!
As a Branch Manager , you'll be the face of our branch-guiding your team, driving performance, and ensuring every member leaves with an exceptional experience. This is more than just managing daily operations-it's about making a difference in the lives of our members and the community we serve.
What You'll Do
- Lead, coach, and develop branch staff to create a high-performing, member-focused team.
- Set and communicate branch goals, track progress, and drive results.
- Ensure compliance with credit union policies, procedures, and regulatory guidelines.
- Assist members with accounts, consumer loans, and other financial services.
- Identify cross-sell opportunities to deepen member relationships.
- Handle complex member service issues with professionalism and care.
- Represent the credit union at community events, networking opportunities, and business development efforts.
What We're Looking For
Bachelor's degree in a related field (or equivalent experience).5+ years of experience in banking / financial services.3+ years of consumer lending experience.2+ years of supervisory or managerial experience.Strong leadership, problem-solving, and relationship management skills.Knowledge of financial products, lending practices, and regulatory requirements.Solid technology skills (Microsoft Office, credit union software).Flexibility to work weekends and travel between branches as needed.Job Posted by ApplicantPro