Field Support Specialist (Pittsburgh, PA Area)

Field Support Specialist (Pittsburgh, PA Area) at Becton, Dickinson and Company summary :

The Field Support Specialist provides hands-on technical support for Advanced Patient Monitoring equipment across a designated U.S. region, working closely with sales and clinical teams in hospital environments. Responsibilities include hardware delivery and installation, troubleshooting connectivity issues, performing maintenance activities, and serving as a technical liaison between customers and internal teams. The role requires strong problem-solving skills, knowledge of medical technology in critical care settings, and frequent travel within the assigned region.

Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Role Summary :

We are seeking a Field Support Specialist to provide hands-on technical support across designated U.S. region. This role partners closely with Sales Representatives and Clinical Field Specialists to ensure seamless setup, operation, and troubleshooting of Advanced Patient Monitoring equipment and technologies in hospital environments. The ideal candidate will be customer-focused, technically proficient, and comfortable working in fast-paced clinical settings.

• This role is based in the Pittsburgh, PA area

Key Responsibilities :

Qualifications :

Skills & Competencies :

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and / or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA CA - Irvine Laguna Canyon

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$70,200.00 - $115,800.00 USD Annual

Keywords :

field support specialist, medical technology, patient monitoring equipment, technical support, hospital equipment installation, medical device troubleshooting, clinical environment support, medical device integration, healthcare technology, equipment maintenance