Remote Contact Center Agent
VirtualVocationsAkron, Ohio, United Statesjob_description.job_card.30_days_ago
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job_description.job_card.job_description
A company is looking for a Contact Center Agent (Remote).
Key Responsibilities
Handle customer inquiries about Utilities through phone calls, chats, and emails while documenting interactions
Provide excellent customer service, build relationships, and adapt to changes
Utilize Microsoft Office tools and ensure a reliable internet connection from a quiet location
Required Qualifications
Minimum 2 years of customer service experience
1 year of experience in a call center environment
6 months of experience with a Utilities Company
High School Diploma or GED
Ability to work independently and meet deadlines
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Contact Center Agent • Akron, Ohio, United States
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