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Semiconductor Field Service Technician III

Semiconductor Field Service Technician III

Canon U.S.A., Inc.Manassas, VA, United States
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Semiconductor Field Service Technician III

US-VA-Manassas

Job ID : 32758

Type : Full-Time

# of Openings : 1

Category : Field Service

Additional Locations|CUS

About the Role

Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories / nonvolatile memories. We have an exciting opportunity in Manassas, VA to directly interface with customers to support their Anelva equipment in the field, which includes installations, preventive maintenance, troubleshooting, and repairs.

The Semiconductor Field Service Technician III (Technician, Engineering III) performs technical support of high vacuum PVD equipment and related robotics. The individual must understand and have experience with vacuum technology, general practices, and procedures in the semiconductor industry and successfully perform field service duties in customers clean room. Position provides on-site and on-call technical support, which may require off shift work.

This position will require travel to Japan for the first 3-6 months for training.

This position requires full-time presence at your assigned office(s) / worksite(s) / territory.

Your Impact

  • Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time
  • Troubleshoot hardware and software related issues and implement solutions
  • Collect data for software related issues and discuss with headquarters in Japan
  • Accurately document all maintenance activity and provide field service reports
  • Install equipment control software and maintain record of software revision history
  • Participate in the installation of equipment at customers' sites
  • Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
  • Provide training and assistance to customer engineering team
  • Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees,
  • Escalate serious or complicated repair problems to senior level team members

About You : The Skills & Expertise You Bring

Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19

  • HS diploma, GED or equivalent experience required plus 2-4 years of relaed experience
  • Minimu of 2 years of experience working on vacuum equipment preferred.
  • Multi chamber cluster systems and robotics experience are highly preferred
  • Ability to understand electrical and mechanical drawings to troubleshoot problems.
  • Experience with PLC and other software applications is a plus
  • Ability to work independently following initial training and 3-6 months of on-the-job training
  • Must have analytical skills for problem analysis and resolution
  • Decide on problem solving road map and follow methodical means to resolution
  • Decide and recommend spare and consumable parts for PMs and repairs
  • Job will require international travel for training
  • Domestic and international travel required (must have up-to-date travel documents).
  • Valid driver's license and acceptable driving record necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
  • Position may require ability to work flexible shifts
  • Requires ability to lift approx. 50 lbs.
  • Bilingual Communication skills helpful but not required. (Japanese / English)
  • Substantial amount of standing, walking, typing, grasping, talking and hearing.
  • Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.

  • The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication parts at distances close to the eyes.
  • Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)

    The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.

    The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

    We are providing the anticipated rate for this role : $33.37 - $49.98 hourly

    Company Overview

    About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https : / / www.linkedin.com / company / canonusa.

    Who We Are

    Where Talent Fosters Innovation.

    Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

    What We Offer

    Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

    And Even More Perks!

  • Employee referral bonus
  • Employee discounts
  • Dress for Your Day attire program (casual is welcome, based on your job function)
  • Volunteer opportunities to give back to our local community
  • Swag! A Canon welcome kit and official merch you cant get anywhere else
  • Based on weekly patent counts issued by United States Patent and Trademark Office.

    All referenced product names, and other marks, are trademarks of their respective owners.

    Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation

    We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.

    You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    If you are not reviewing this job posting on our Careers site https : / / www.usa.canon.com / about-us / life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https : / / www.usa.canon.com / about-us / life-at-canon.

    #CUSA

    Posting Tags

    #PM19 #LI-NF1 #LI-ONSITE

    PI0cb108af2a9c-29952-36854752

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