Customer Service Manager - State Farm Agent Team MemberCarter Ford - State Farm Agent • Batesville, AR, US

Customer Service Manager - State Farm Agent Team Member

Carter Ford - State Farm Agent • Batesville, AR, US

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Job Description

Benefits :

401(k) matching
Bonus based on performance
Paid time off

ROLE DESCRIPTION :

As a Customer Service Manager with Carter Ford State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

Oversee the customer service daily operations.

Develop and implement customer service policies and procedures.

Handle escalated customer complaints and issues.

Oversee service issues for the office.

QUALIFICATIONS :

Leadership and organizational skills.

Communication and problem-solving abilities.

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Customer State Agent • Batesville, AR, US