NMLS Licensed Borrower Success Manager
VirtualVocationsMinneapolis, Minnesota, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Borrower Success Manager to lead a borrower-facing team responsible for driving loan progress from qualification through approval.
Key Responsibilities
Lead, mentor, and motivate a team of Zippy Guide Associates through coaching and performance management
Own the borrower-side pipeline, ensuring efficiency in document and condition collection
Oversee daily call center operations and optimize staffing and productivity
Qualifications
5+ years of experience in mortgage or consumer lending
2+ years managing a call center or borrower success team
Deep understanding of pipeline management and operational execution in regulated environments
NMLS licensed or willing to obtain licensing within 60 days of hire
Experience with manufactured housing or chattel loans is a strong plus
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Licensed Manager • Minneapolis, Minnesota, United States
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