Join to apply for the User Design Specialist role at Accylerate
Ideal Candidate Profile : As a User Design Specialist, you will support all our research practices : executing participant recruitment, informed consent, screening, scheduling, and incentives. This role requires creative problem solving and strategic judgement to ethically recruit participants across the student journey—from early childhood to post-secondary education. Your primary focus will be to lead recruitment, advise on best-in-class strategies, and enable high-quality, inclusive research execution. You will be responsible for developing lightweight, fit-for-purpose processes for participant recruitment, research planning, knowledge management, and tooling.
Job Duties & Responsibilities :
- Own End-to-End Recruitment for Research : Lead participant recruitment for a variety of research methods (e.g., interviews, co-design, surveys, usability testing), including screening, informed consent, scheduling, and incentives
- Draft accessible, plain-language consent and communication materials in collaboration with legal and compliance teams
- Craft effective screeners and other materials to ensure inclusive and successful sessions
- Conduct initial screening conversations to ensure individuals are appropriately prepared, informed, and confident in participating in innovative research methods
Support And Advise Researchers :
Act as a thought partner to user researchers and service designers, providing guidance on recruitment, logistics, study design, and resource planningDevelop and implement inclusive recruitment strategies, especially for underrepresented populations and beyond traditional pathwaysAdvise on recruitment and research practices that balance student privacy and allow for longer-term engagement with communitiesStreamline And Standardize Research Ops :
Identify and implement lightweight, scalable processes that support inclusive, ethical, collaborative, and innovative research across Greenhouse teams.Identify gaps or friction in existing research workflows and recommend improvementsEstablish toolkits, templates, and repeatable processes for recruitment, planning, and data handlingAdvise on and implement privacy, consent, and data protection procedures aligned with legal standards (e.g., FERPA)Client The Groundwork For Long-Term Research Infrastructure :
Evaluate research tools and vendor platforms (e.g., scheduling, transcription, incentives) and recommend fit-for-purpose solutionsRecommend and document sustainable practices that support equitable research at scaleCo-design an early iteration of a research repository with Greenhouse designers, including recommended tooling and strategies for scaling and improvingRequired Qualifications & Experience :
5+ years of experience in research operations, UX research, or related program management rolesExperience in research enablement — creating documentation, templates, and leading internal workshops around best practicesEstablished experience across the research lifecycle, which includes recruiting participants, managing a participant panel, and training teams on how to match participants to studiesExperience supporting qualitative and quantitative research methods across multiple teams with distinct products and user needsExperience supporting data collection and analysis : taking notes on qualitative studies, preparing data for analysisExperience working with tools such as Airtable, Dovetail, Qualtrics, UserTesting, Dscout, or similar a plus.Nice To Have :
Experience working in or with mission-driven organizations, public education, or nonprofitsExperience supporting research involving youth, families, or vulnerable populationsExperience creating inclusive research frameworks and protocolsExperience with or demonstrated interest in creative visual storytelling that brings research to life#J-18808-Ljbffr