Talent.com
Customer Success Engineer

Customer Success Engineer

Amiri RecruitingMountain View, CA, US
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Job Description

Job Description

This is an opportunity with an early stage startup.(M-F, in Mountain View, CA)

About the Role

We're looking for an Field IT Engineer to join us on our mission to build AI superpowers for developers.

What you'll do

  • Troubleshoot and resolve issues our customers encounter with our product
  • Able to communicate technology in a simple manner
  • Writing tests and automation are a plus
  • Turning feedback into feature requests from our customers

2-3 years of IT related experiences, knowledge of Kubernetes is required for this role.

About You

  • Passion for AI and new technology
  • Familiarity with AI-powered developer tools like Codeium, Copilot, ChatGPT
  • A self-starter. Hunger to dream up, plan, and execute tasks independently.
  • A team player.
  • Ability to learn and become an expert quickly
  • Ability to prioritize and handle large volumes of requests
  • Passionate about working with enterprise customers and sales team What we believe

    • Our best work is done in person. 5 days a week into our office in downtown Mountain View, CA (within walking distance of the Caltrain station).

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    Customer Engineer • Mountain View, CA, US