Lead Specialist - IT ETRM Systems - 2410003195 - Houston, TX

Job Description

Job Description

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.

Come join our award winning 11,000 strong organization as we fuel the world and each other!

Summary

The Lead Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication and organizational skills with focus on customer service.

Essential Duties and Responsibilities :

• Interact daily with end-users, developers, and managers to support and enhance RightAngle
• Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions
• Field questions from end-users and assist with data issues
• Create and maintain system functional design documents
• Complete analysis, testing and deployment for RightAngle system upgrades, patches, and custom code releases.
• Follow defined change management procedures and internal guidelines
• Availability to support after hours on business-critical situations and scheduled tasks
• Contributes to best practice library and mentors other team members
• Must be able to work on multiple simultaneous tasks with limited supervision
• Ensure requirements are being met in accordance with corporate compliance
• Ensure proper communication to all levels of the organization

Education and / or Experience, Knowledge, Skills & Abilities :

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below :

Required experience is commensurate with the selected job level :

Preferred Qualifications :

Working Conditions :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

An equal opportunity employer / disability / vet

An equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

DISCLAIMER :

The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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