Creative Operations Coordinator

Job Description

POSITION SUMMARY :

The Creative Operations Coordinator plays a key role in ensuring the smooth execution of creative projects across marketing channels. This position serves as the connective link between creative teams, marketing stakeholders, and external partners. Supporting the creative process by organizing files and assets, and ensuring consistency in resourcing, tooling, and workflow processes that bring campaigns to life. A key responsibility of this role is to help manage the Digital Asset Management (DAM) system. Including assisting with creative uploads, tagging, organizing, sourcing, and maintaining taxonomy. The coordinator is responsible for maintaining asset management systems, supporting project workflows and day-to-day creative operations to ensure efficiency, consistency, and brand alignment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment. By streamlining communication, standardizing processes, and maintaining operational excellence, the Creative Operations Coordinator enables the creative team to focus on delivering high-quality, impactful work that drives business goals.

PRINCIPAL ACCOUNTABILITIES :

• Digital Asset Management (DAM) Stewardship

Upload, tag, and organize creative assets in Bynder and shared drives, ensuring version control and metadata accuracy.

Support the team with file management, project resourcing, and documentation.

Maintain consistency in creative processes, tools, and workflows.

Support scheduling, task assignments, and deadline tracking in collaboration with the Traffic Manager and Creative Ops Manager.

Assist with logistics for brand photoshoots (call sheets, vendor coordination, transportation).

Support cross-functional communication between creative, marketing, and external partners.

SUPERVISORY RESPONSIBILITIES :

The incumbent does not have any direct reports.

QUALIFICATIONS :

Skills & Competencies

Attributes

Hybrid schedule with predictable onsite attendance required three or more days per week to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and / or materials located only on site, and direct interaction with internal and / or external customers.

COMPETENCIES :

Organization, Time Management, Problem Solving, Attention to Detail, Communication, Collaboration, Accountability, Team Support