Operations Manager Yard & Sales
Eastern SD (Relocation Assistance Available)
Full-time | On-site
Reports to : Owner
A well-established building materials and lumber company is seeking a hands-on Operations Manager to oversee yard operations and support sales activities at one of their flagship locations. This role balances operational leadership (yard, inventory, deliveries) with customer-facing sales coordination ensuring product availability, timely dispatch, and outstanding service for both contractors and retail customers.
Key Responsibilities
- Lead daily yard operations : receiving, inventory control, staging, and yard safety.
- Supervise and coach yard, delivery, and counter staff; manage schedules and performance reviews.
- Coordinate delivery and dispatch services, including boom truck / forklift operations and driver scheduling.
- Partner with sales teams to ensure accurate estimates, timely order fulfillment, and high-level customer satisfaction.
- Maintain yard organization and implement loss-prevention and quality control measures.
- Monitor operational KPIs and budget drivers; implement process improvements to boost throughput and reduce costs.
- Ensure full compliance with safety standards while fostering a culture of safety.
- Assist with hiring, onboarding, and training of yard and delivery staff.
Required Qualifications
5+ years of operations or yard management experience in lumber, building materials, distribution, or related environment.Strong supervisory experience with proven ability to manage frontline teams.Customer service focus with ability to support sales / counter activities.Solid mechanical aptitude and familiarity with forklifts and delivery trucks.Excellent organizational and communication skills.Valid driver's license; CDL preferred but not required.Preferred Qualifications
Prior experience in lumberyards, building materials, or construction supply retail.Exposure to budget oversight and operational metrics.Spanish language skills a plus.