Medical Receptionist

Patient Registration Specialist

Receives and schedules patients and clinic visitors. Primarily responsible for patient appointment system. Receives and processes all calls and patient co-pay. Ensures all patient information is kept secure and confidential.

Primary Responsibilities

• Interacts with all patients, visitors and staff in a pleasant and professional manner.
• Completes registration process for patient appointments, including demographic and insurance verification, practice management system data entry and revision, payment collection, chart creation and other clerical work as necessary.
• Schedules appointments for patients, look up patient account for any balances and inform patient about collection procedure, and make reminder calls to patients, and call back all No Shows.
• Responsible for maintaining a clean and organized work environment and reception area.
• Attends regularly scheduled staff meetings.
• Keeps office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
• Collects all patient payments at time of exit, including charges for office visit, lab, procedures and other services. Prepares receipts for patients, maintains copy and provides patient copy.
• Responds to supervisor's requests to address billing error by reviewing erroneous bills and providing corrected information.
• Maintains cash drawer. Reconciles cash receipts daily and submits cash and all daily receipts in preparation for bank deposit.
• Processes medical records.
• Other duty assigned by supervisor.

Work Experience

Education / Certifications / Licensure

Skills

Physical Requirements

If a preliminary offer of employment is extended, a physical will be required before the offer can be accepted.