Scheduling Specialist

Scheduling Specialist

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities, and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.

Benefits Offered :

• Monday through Friday schedule, closed all major holidays
• Medical insurance with a 90%+ employer contribution
• Dental, Vision, and Life insurance
• Safe Harbor 3% 401k contribution
• Robust PTO offerings
• Education reimbursement

Job Summary :

The Scheduling Specialist is responsible for planning, organizing, and contacting patients to schedule appointments with Finger Lakes Community Health Clinical Staff. This role requires excellent customer service skills with patients and internal staff. The Scheduling Specialist must be able to contact patients via various outreach methods, schedule requests for medical providers at all FLCH health centers and document / follow up with the status of these contacts.

Main Responsibilities :

Education and Qualifications :

Physical Requirements :