DTC eCommerce Senior Manager (Santa Monica)

Our client, a health and wellness supplement brand , is hiring a Senior Manager, DTC eCommerce to lead and optimize its direct-to-consumer business at a hybrid capacity, 2 days a week in office in Santa Monica, CA. The ideal candidate has a proven background in eCommerce management, particularly within subscription-based, high-growth consumer brands, and understands how to balance analytical rigor with brand storytelling.

Job Duties Include :

• Own the day-to-day management of the DTC website, ensuring seamless site performance, merchandising execution, and conversion optimization.
• Develop and implement strategies to drive customer acquisition, retention, and subscription growth.
• Partner closely with Marketing to align eCommerce initiatives with product launches, campaigns, and brand storytelling.
• Oversee merchandising strategy, homepage refreshes, product pages, and promotional content.
• Manage product launches, promotions, and inventory visibility in collaboration with cross-functional partners.
• Work with Creative to deliver a visually engaging and brand-aligned shopping experience.
• Collaborate with CX teams to identify and implement enhancements across the customer journey.
• Lead and optimize subscription programs to maximize retention and customer lifetime value.
• Leverage CRM, loyalty, and personalization tools to strengthen engagement and drive repeat purchases.
• Own eCommerce analytics, including traffic, conversion, AOV, subscription, and retention metrics.
• Develop and execute A / B testing strategies to inform site functionality, messaging, and promotional tactics.
• Deliver regular reports and actionable insights to inform digital, marketing, and business decisions.

Job Qualifications Include :

Salary : $145k

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

Please refer to our website : www.pyramidcg.com for access to our Right to Work and E-Verify Participation Posters.