Associate Director / Director, Clinical Quality Assurance
Base pay range
$170,000.00 / yr - $233,000.00 / yr
This is a U.S.-based remote role that will require quarterly, or as needed visits to the San Francisco Office.
What You'll Do
- Reporting to the Senior Director, Clinical Quality Assurance, supports Clinical functional areas in the management of Clinical Controlled Documents.
- Designs and develops Clinical Project-Specific Training Programs and serves as a champion for Quality System Deviation and CAPA processing; supports the Audit Program.
- Champions continuous process improvement within Clinical Quality Assurance.
Responsibilities
Clinical Controlled Document Management : Own and manage Clinical Quality Assurance controlled documents in Veeva QualityDocs, including SOPs and Work Instructions; develop, review, and approve documents to ensure regulatory alignment; oversee document workflows and approval status; collaborate on centralized Clinical document strategy with QED and cross-functional BBIO teams.Clinical Project-Specific Training (PST) : Design and manage project-specific training programs, oversee training matrices, ensure SOP timelines compliance; administer training activities in Veeva; manage ownership transitions; lead QA support for PST escalations; drive process improvements and SOP updates; present training metrics in Quality Management Reviews.Deviation / CAPA Champion : Lead Quality System Deviations and CAPA processes from initiation to closure; perform risk assessments and root cause analysis with Clinical teams to ensure regulatory alignment.Audit Report / Response : Review audit reports and responses for completeness and quality; ensure timely documentation in accordance with SOPs and regulatory expectations.Regulatory Authority Inspection Readiness : Support mock inspections, identify compliance gaps, and implement corrective actions as needed.Other duties as assigned or required.Who You Are
Bachelor’s degree in a scientific discipline or equivalent experience.Minimum 6 years in a GCP-regulated environment; Clinical Quality Assurance or related role preferred.Expertise in applicable GCP guidelines and regulatory expectations.2+ years of experience with Veeva administration highly preferred.Strong collaboration and relationship-building skills across internal teams and external vendors.Skilled in negotiation and solution-based approaches to complex challenges.Excellent verbal and written communication; able to manage multiple priorities under pressure.Rewards & Benefits
Market leading compensation401K with employer match on the first 3% and 50% on the next 2%Employee stock purchase programPre-tax commuter benefitsReferral program with $2,500 award for hired referralsComprehensive health care with premiums covered for employee and dependentsMental health support via Spring HealthHybrid work model; unlimited flexible paid time off; paid parental leaveFlex spending accounts; company-provided group term life & disabilitySubsidized lunch via Forkable on days worked from the officeSalary : $170,000 - $233,000 USD
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