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Patient Navigator through AmeriCorps

Patient Navigator through AmeriCorps

RONALD MCDONALD HOUSE NEW YORKNew York, NY, US
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Job Description

Job Description

Patient Navigator, 2025-2026 AmeriCorps

Summary / Objective

Ronald McDonald House New York (RMH-NY) is partnering with AmeriCorps to expand access to care and improve health outcomes for medically complex children and their families. As part of New York State’s Medicaid Waiver initiative, RMH-NY is seeking AmeriCorps members to serve as Patient Navigators.

In this role, Patient Navigators will :

  • Conduct screenings for Health-Related Social Needs (HRSNs)
  • Facilitate referrals and connect families to essential services
  • Provide care coordination in collaboration with hospital partners, Social Care Networks (SCNs), and community-based organizations

These efforts will strengthen RMH-NY’s capacity to advance health equity and ensure families are supported across medical and social systems of care.

This is a full-time (1,700 hours) or half-time (900 hours) AmeriCorps opportunity for one year, beginning in late October 2025. Members receive a living allowance and education award, with stipends of $25,384 (full-time) or $13,483 (half-time) for the full term of service.

Through this experience, members will gain professional training in population health and social service navigation while making a direct impact on the lives of children and families facing complex health challenges.

Role / Responsibilities

Essential Functions :

  • Understand and define health disparities and social determinants of health (SDoH)
  • Conduct outreach calls, social needs screenings, and eligibility assessments
  • Communicate effectively with cultural competence and sensitivity
  • Support community canvassing and partnership-building
  • Link patients to appropriate community referrals
  • Responsibilities :

  • Commit to learning, serving, and growing through hands-on experience in Population Health
  • Conduct comprehensive social risk assessments
  • Identify supportive services such as mental health, housing, food assistance, and other resources based on assessment results
  • Manage, organize, and document interactions and interventions as directed
  • Shadow and support Community Health Workers and Referral Coordinators
  • Serve as a resource for staff, families, guests, volunteers, donors, and other community members
  • Perform other duties as assigned by supervisor
  • AmeriCorp Service Member Benefits

  • As AmeriCorps members, Patient Navigators will :
  • Receive a monthly living stipend, education award, health coverage, and childcare assistance (if eligible)

  • Participate in ongoing professional development, networking, and service learning opportunities through RMH-NY
  • Attend virtual trainings conducted by AmeriCorps
  • Service Commitment :
  • Full-time = approximately 32 hours per week

  • Half-time = approximately 16 hours per week
  • Qualifications, Competencies, and Benefits

  • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in a human services or related field preferred
  • Bilingual skills strongly preferred
  • Knowledge of or experience with Community Health Worker practices to promote patient participation and self-care management
  • Strong communication and interpersonal skills, with the ability to establish trusting relationships across diverse populations
  • Empathy, compassion, and sensitivity to the emotional needs of families coping with a child’s illness
  • Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
  • Cultural competence and awareness of social justice issues, with a commitment to providing equitable, culturally-responsive care
  • Basic computer skills required
  • Additional

    Equal Employment Opportunity

    Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the job.

    Physical Demands

    The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work for this job is performed mostly in office settings. Some outdoor work may be required.
  • This is largely a sedentary role; some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
  • This position may require standing or walking for extensive periods of time for major events.
  • Work Environment

    The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • The office for this job is located in the same facility where RMH-NY provides temporary accommodations to pediatric patients and their families while the patients are undergoing active medical treatment at area hospitals. For some RMH-NY guests, medical treatment may include radiation therapy. While radiation therapy is never administered at RMH-NY, there is the potential for some radioactive material to be present in guests who have undergone radiation therapy. Based on radiation measurements performed throughout RMH-NY, it is not expected that individuals working at RMH will receive radiation doses that would exceed the general public limit (100 millirem per year).
  • The noise level in the work environment is moderate to loud. Noise levels often increase with families and children who have temporary residence in the building as well as guests and musical performers for special events.
  • This position requires flexible schedule at times to meet the needs of the families. Some weekends and evening hours are necessary.
  • Travel

  • Some local / day travel will be necessary for the role.
  • Some domestic travel may be required with overnight stays.
  • Other

  • This job description is an overview or major duties, activities and responsibilities required for the role.
  • This description is not intended to be a complete listing of all tasks required for the role.
  • Responsibilities will change with the needs of the organization.
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