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Ramp Supervisor (Des Moines, Iowa)

Ramp Supervisor (Des Moines, Iowa)

Choice Aviation Service IncDes Moines, IA, US
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Job Description

Job Description

Job Description : Ramp Supervisor

Summary

Supervisors assist in communicating policies and procedures within their operation. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.

Supervisors must report to work on a regular and timely basis, report directly to the manager.

  • Performs all functions of ramp agent, as needed.
  • Actively participates in the Safety Management System (SMS)
  • Ensure employees follow uniform, appearance, and personnel protective equipment policies (PPE, uniform cleanliness, and jewelry).
  • Works in conjunction with ramp team and remains within the footprint of each assigned flight to oversee the safe and timely operation.

Core Competencies

  • Safety and Compliance
  • Quality Control
  • Extensive knowledge of ramp operations
  • Leadership and Management skills
  • Customer Service – Collaborative skills between
  • Attention to detail.
  • Job Duties

  • Verify training and skill level of the team Identify and correct hazards.
  • Directly observe frontline workers
  • Correct unsafe or unwanted behavior.
  • Direct and instruct frontline workers.
  • Respond to worker questions and concerns.
  • Ensure the health and safety of all personnel.
  • Know the work process, the hazards involved and effective control measures for the hazards.
  • Ensure personnel are made aware of all hazards.
  • Ensure personnel are made aware of all hazards known or reasonably foreseeable.
  • Provide / verify workers’ training before undertaking new tasks.
  • Verify that workers’ performance meets expectations for safety.
  • Actively seek out emerging hazards
  • Correct improper work activities and conditions.
  • Positively reinforce safe / proper work performance
  • Coordination and oversight of aircraft turnaround activities
  • Ensure all operational procedures are followed.
  • Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements.
  • Responsible for the safety and security of all employees
  • Ensure documentation is clear, appropriate, and frequent enough to show a systematic approach.
  • Delegate daily flight responsibilities among ramp team members and assign all team members.
  • Conduct briefings on pre- arrival / departure for each flight; ensure ramp set up and preparation is performed, and obstacle clearance zones are clear; perform walk around inspection for each flight after arrival and before departure.
  • Perform other duties as assigned.
  • Requirements

  • Worked as a Ramp Agent for at least three (3) months.
  • Be at least 18 years of age.
  • Possess a valid driver’s license.
  • Must be capable of lifting / pushing / pulling up to 70 lbs. on a regular basis.
  • Ability to work nights, weekends, holidays, and varying schedules, and on call – as required.
  • Must successfully complete airline specific training programs and recertification
  • Willing to participate in formal leadership and job specific (i.e., Train the Trainer)
  • Will include weekends, holidays and evenings when required.

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    Ramp Supervisor • Des Moines, IA, US

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