Universal Banker I

Midlands Bank, a leader in the financial services sector, is seeking a dedicated and customer-focused Universal Banker I to join our dynamic team. In this role, you will be the face of Midlands Bank, offering tailored financial solutions that meet the diverse needs of our clients. Our commitment to excellence is reinforced by our cutting-edge technology that enhances both employee performance and customer satisfaction. This position affords the unique opportunity to develop personal connections while fostering financial empowerment amongst our customers. Provide a high level of personalized customer service by understanding customer needs and providing tailored financial options. Perform routine banking transactions, such as deposits, withdrawals, transfers, and account maintenance, with accuracy and professionalism. Educate customers on bank products and services to improve their financial well-being, including digital banking platforms and account benefits. Proactively identify opportunities to promote and cross-sell bank products that meet customers' financial goals. Adhere to all financial and security regulations and procedures, ensuring compliance and safeguarding customer information. Strong interpersonal and communication skills to effectively interact with a diverse range of clients. Proficient in using financial software and adept in the digital tools employed by the bank. Ability to problem solve and handle customer complaints and inquiries smoothly. Adequate numeracy skills to manage and account for daily financial transactions accurately. Medical Insurance Dental Insurance Vision Insurance 401k Medical Insurance Dental Insurance Vision Insurance 401kaa415a4b-8b21-40fc-a65c-70d2b25ca29a