Scheduling & Authorization Specialist

Scheduling & Authorization Specialist

Job Summary

Occupation : Scheduling & Authorization Specialist

Specialty : Centralized Scheduling

Salary : $18.95–$31.27 / hour

Working Hours : 40 hours / week

Shifts : Day

On-Call : No

Degree Required : Not specified

Position Type : Full Time

Work Environment : Hospital Clinic

Location : 93555, Ridgecrest, California, United States

Visa Sponsorship : No

Job Description

We’re looking for detail-oriented Scheduling & Authorization Specialists who are dedicated to ensuring a seamless patient journey from referral to appointment. In this role, you’ll manage prior authorizations, schedule ancillary services, and support patients and clinical staff with clarity and professionalism. You’ll be a critical part of our revenue cycle and patient experience, working with multiple departments to ensure timely and accurate care coordination.

Key Responsibilities

Schedule ancillary services and ensure patients are informed for smooth exam preparation and throughput

Obtain insurance pre-authorizations and re-authorizations, ensuring compliance and documentation accuracy

Communicate effectively with patients, providers, specialists, and insurers, documenting all pertinent details

Collaborate with ancillary departments and Financial Services to optimize Revenue Cycle processes

Monitor and respond to insurance and referral policy changes, keeping teams informed

Perform departmental duties including surgical authorizations and support across clinical services

Navigate HIS and scheduling software effectively

Maintain timely and accurate communication with supervisors and colleagues

Collaborative Teamwork

This role involves working closely with our team to deliver effective, patient-focused services and contribute to a supportive and collaborative work environment.

Qualifications

Knowledge of scheduling systems and healthcare information software

Familiarity with health insurance and authorization processes

Strong organizational and documentation skills

Effective English communication skills (spoken and written)

Ability to work well with a multidisciplinary team and independently

Must be able to put into practice Service Excellence skills with our patients, families, coworkers, and community

Benefits You'll Enjoy

Dental

Vision and 403B

Life Insurance

Flex Spending Accounts

AFLAC Supplemental Plans

Employee Assistance Program

Gym Membership Reimbursement

Tuition Reimbursement

Paid Time Off

Welcome To RRH

Established for 60 years, RRH is a non-profit, full-service Hospital with 25 inpatient beds, a 99-bed skilled nursing facility, clinics, and other outpatient services. RRH has state-of-the-art facilities and offers multi-specialty healthcare, view Treatment & Care. In 2023, it was honored by the American Medical Association for promoting the well-being of healthcare workers and has an established physician well-being program.

Our mission is to be the partner of choice for the healthcare needs of our community. Our purpose is to care for our community’s health and the well-being of those who care for them.

About Ridgecrest

Ridgecrest is a family-friendly community of 30,000 in the desert of central Southern California, far from the traffic and commotion of LA. Affordable and safe, It's been voted as the best place to live in Kern County by Niche. Home of the China Lake Naval Air Weapons Station, it is near the Sierra Mountains and full of natural wonders, outdoor activities, and sunshine. Our hospital is close to Mammoth Ski Area, Mount Whitney, Sequoia National Forest and Death Valley. Learn more About Ridgecrest and the Outdoor Activities around it.

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