Inside Sales Representative - Commercial

Socket Telecom LLCColumbia, MO, US

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Job Description

Description :

Socket is seeking a skilled Inside Sales Representative to join our team! This role is responsible for handling inbound sales inquiries, managing a personal sales quota, and proactively engaging with existing customers to drive revenue growth through upselling and cross-selling. The ideal candidate thrives in a fast-paced environment, is passionate about customer success, and has a strong ability to close sales over the phone.

This position requires flexibility with call center hours, including work beyond 5 : 00 PM and on weekends.

What We Offer :

Competitive compensation + commission.
401k matching
Medical benefits
Dental benefits
Vision benefits
Free fiber services if available in your area

Primary Responsibilities :

Receive and respond to incoming calls from prospective and existing customers seeking commercial services.

Make outbound calls to existing customers to promote additional services, renewals, and upgrades.

Manage and achieve assigned monthly and quarterly sales targets.

Convert inbound inquiries into new customer sign-ups by effectively presenting service offerings and benefits.

Identify opportunities to upsell and cross-sell products and services to maximize customer value.

Maintain accurate records of customer interactions, sales activities, and pipeline updates in the CRM system.

Work closely with the commercial growth team to align strategies and share customer insights.

Skills :

Proven experience in inside sales, preferably in a commercial or B2B environment

Strong communication and negotiation skills

Ability to manage multiple customer interactions efficiently

Goal-oriented with a track record of meeting or exceeding sales quotas

Proficiency in CRM systems and Microsoft Office Suite

High school diploma or equivalent; college degree preferred

Ready to make an impact and grow your career in sales?

We’re hiring driven individuals who thrive in fast-paced environments and love connecting with people. If you're ready to take the next step, apply now and join a team that rewards your hustle and supports your success!

Requirements :

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Inside Sales Representative • Columbia, MO, US