Patient Service Representative PRN
Looking to elevate your career? Join us!
Work Location : 5575 Warren Parkway, Bldg. 1, Suite 220, Frisco, TX 75034
Work Hours : PRN as needed, Monday-Friday, 16-24 hours will vary from 6 : 30am-4 : 30pm, 2 Saturdays a month 8 : 00am-12 : 00pm
Occasional Coverage : Carrolton, TX
Department Highlights :
- Patient-Focused Team
- Cohesive and Friendly Environment
- Support and Encouraging Atmosphere
Here is what you will need :
High School diplomaTwo years of healthcare registration or customer service experience preferredBasic knowledge of cash handlingBasic knowledge of medical terminology, preferredAbility to read, write, and comprehend simple instructions and short correspondenceAbility to apply common sense understanding to carry out detailed but sometimes complex written or oral instructionsAbility to perform basic mathematic calculations : Ability to sit and / or stand for long periods of timeExperience using Microsoft Office Suite : knowledge of RIS software preferredA Day in the Life of a Patient Service Representative :
Provide services and support for the following areas :Understands, promotes and demonstrates the Solis WayGreet patients in a professional and friendly manner;Completely and accurately register patients including : input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;Explain forms to patients and assist with form completion, via paper or tablet, as necessary;Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;Schedule and reschedule patients as necessary;Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;Participate in front office training to stay abreast of front office policy and proceduresWhy Solis Mammography?
A Great Place to Work for the fourth year in a row!