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Assistant Property Manager (The Knolls)

Assistant Property Manager (The Knolls)

WinnCompaniesAtascadero, CA, US
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Assistant Property Manager (The Knolls)

WinnCompanies is seeking a dynamic, customer focused Assistant Property Manager to help oversee the daily operations of The Knolls, a beautiful, 60-unit affordable housing community located in Atascadero, CA.

This role is key to ensuring exceptional resident satisfaction, maintaining strong occupancy levels, and supporting the Property Manager with all aspects of community management including leasing, accounts receivable, accounts payable, service requests, and customer service.

The Assistant Property Manager is responsible for leasing activities, administrative duties, and fostering positive resident relationships. You'll play a vital role in ensuring compliance with USDA and Tax Credit program requirements while helping maintain a welcoming and well-managed community. Bilingual in Spanish and English is required for this position. Additionally, the regular work schedule is as follows : Monday through Friday, from 8 : 00AM to 5 : 00PM. Please note that the pay range for this position is $21.00 to $23.00 per hour, depending on experience.

Responsibilities

  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing : touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements

  • High school diploma or GED equivalent.
  • Minimum of 1 year relevant work experience in leasing or property management.
  • Less than 1 year of supervisory experience.
  • Bilingual in English and Spanish.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.
  • Preferred Qualifications

  • Associate's degree.
  • Experience with Yardi or RealPage property management software.
  • Experience in affordable housing property management.
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    Assistant Property Manager • Atascadero, CA, US

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