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Leasing and Occupancy Specialist II (Retreat at Scioto Creek)

Leasing and Occupancy Specialist II (Retreat at Scioto Creek)

WinnCompaniesColumbus, OH, US
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Leasing And Occupancy Specialist Ii (Retreat At Scioto Creek)

WinnCompanies is looking for a motivated Leasing And Occupancy Specialist Ii to join our team at Retreat At Scioto Creek, a 264-unit residential community located in Columbus, OH.

In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The selected candidate will adhere to the following schedule : Monday through Friday from 9 : 00AM to 6 : 00PM.

Responsibilities

  • Interact with prospective and current residents to achieve maximum occupancy.
  • Generate and manage traffic, lotteries, wait list, property tours, leasing apartments and qualifying prospects following up on prospects leads.
  • Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures.
  • Maintain applicable databases ensuring tour route, amenity areas and show units are to company standard.
  • Deliver customer service that exceeds expectations for new and current residents.
  • Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
  • Review, prioritize and distribute resident service requests as required.
  • Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
  • Assist with on-site management ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives.
  • Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
  • Remain current with local events and hiring trends that may have an impact on the property.
  • Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.
  • Responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application / recertification process.
  • Remain up to date with any / all Federal, State and / or other regulatory requirements and programs.

Requirements

  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • SHCM certification.
  • Experience with web-based applications and computer systems such as Microsoft Office.
  • Excellent customer service skills.
  • Outstanding interpersonal and communication skills.
  • Superb attention to detail.
  • Ability to work under pressure.
  • Ability to work with a diverse group of people and personalities.
  • Preferred Qualifications

  • Associate's degree.
  • NALP certification.
  • Knowledge of Yardi or Real Page software.
  • Experience in property management, affordable / tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.
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    Occupancy Specialist • Columbus, OH, US