Key Account Manager (Seattle)

Ethos Pet Brands is the parent company of Natural Balance® and Canidae® pet brands. By joining forces under Ethos Pet Brands, these premium pet food brands strengthen their commitment to delivering the highest quality nutrition. We believe in the power of strong brands to connect with pet parents and create meaningful experiences.

Key Account Manager (Seattle)

(Exempt)

Company Overview :

Ethos Pet Brands is the parent company of Natural Balance® and Canidae® pet brands. By joining forces under Ethos Pet Brands, these premium pet food brands strengthen their commitment to delivering the highest quality nutrition. We believe in the power of strong brands to connect with pet parents and create meaningful experiences.

The Key Account Manager will work in Seattle, Washington Remotely, and report to the Director of Sales. The key responsibilities and duties of this position include, but are not limited to :

• Manage national accounts and independent chains
• Meet / Exceed sales growth targets and KPIs
• Develop strong relationships with a portfolio of major clients to ensure growth, trust and retention
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any complaints or issues faced by customers to maintain trusting relationships
• Play an integral role in generating new sales that will turn into long-lasting relationships
• Prepare progress reports and forecasts for internal and external stakeholders using key account metrics regularly
• Work with distribution centers on inventory, demand planning and programming
• Train customer’s inside and outsides sales team on Ethos Pet Brands and its product line
• Promotion design, preparation, execution, and performance analysis
• Travelling to and working with distribution centers on site
• Attend regional and national trade shows as needed
• Analysis of market / NEILSEN data
• Manage sales reporting and budgets
• Perform line reviews of Ethos Pet product
• Perform store check-ins
• Ability to drive a car
• Other duties as assigned

MINIMUM QUALIFICATIONS

PREFERRED QUALIFICATIONS

ESSENTIAL FUNCTIONS

BENEFITS

Ethos is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.