Talent.com
Box Office Supervisor - 713 Music Hall

Box Office Supervisor - 713 Music Hall

Live Nation EntertainmentHouston, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Supervision of the Department

  • Organize / manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.)
  • Assist and support box office staff in any of their job functions, as needed
  • Ensure positive and creative team environment within the department
  • Facilitate open communication with the Box Office Manager, staff and all other venue departments
  • Exhibit proper inter-departmental communications and organization
  • Ensure complete and satisfactory on-going staff training
  • Assist manager with staff evaluations (training, 90-day, annual)
  • Provide a positive team environment within the department
  • Assist in ensuring appropriate staffing levels.
  • Help set staff development and performance goals & monitor progress
  • Recruitment and hiring staff, ensure that hiring / disciplinary / termination standards follow all Clubs & Theaters guidelines
  • Promote and provide superior customer service in all guest interactions
  • Participate in all on-site venue meetings as needed

Financial / Cash Handling

  • Ensure that venue staff follows cash handling policies & procedures
  • Balance and reconciliation of all seller cash drawers
  • Assist Manager on reconciliation & accounting of all ticket sales for each ticketed event and daily Box Office Sales.
  • Assist Manager on housing, distributing and depositing venue cash on a weekly basis
  • Responsible for pricing initiatives such as : Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable
  • Assist Manager in scheduling all employee's payroll prior to deadlines
  • Conduct band settlement on shows with split point deals, or when deemed necessary by talent department
  • Complete and distribute accurate daily ticket counts for agents and artists
  • Other Responsibilities

  • Create, modify and maintain inventory for all ticketed events in a secure ticketing environment
  • Follow standards and processes for ticket types, ancillary events and qualifiers
  • Monitor and maintain functionality of all ticketing computers, software and hardware
  • Secondary representative in all venue interactions with Ticketmaster
  • Ensure an accurate and timely flow of event and general venue information both intra-departmentally, and to the general public
  • Modify, maintain and update all customer database files
  • Develop and maintain call center phone system, and keep current all phone menus and calendars of events
  • Interact with artist, record label, management and band tour accountant. Provide reports as necessary
  • Work with Premium Seat Sales / VIP team on Upsells, inventory management and any other tasks as they arise
  • Work with Operations / Guest Services on ADA tickets, relocation or troubleshooting needs as they arise
  • Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs
  • Ensure that venue is compliant with ADA ticket laws
  • What This Person Will Bring

    Required :

  • Experience in Box Office / Ticketing Management
  • Flexible Schedule (days / nights, weekends, and holidays)
  • Experience in Cash Handling
  • Leadership, Management and Customer Service
  • Tolerance of all cultures, music and art forms
  • High School Diploma
  • Preferred :

  • Experience in a live environment operation
  • Experience handling counterfeit cash
  • Experience in Microsoft Applications (Outlook, PowerPoint, Word, Excel, etc.)
  • Experience in Prioritizing, Time Management & Multitasking
  • Experience in open communication & email etiquette
  • Physical Demands / Working Environment :

  • Working environment is fast-paced and often loud and stressful
  • Equal Employment Opportunity

    We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

    Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

    We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

    We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

    Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

    serp_jobs.job_alerts.create_a_job

    Office Supervisor • Houston, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Speech Pathologist (League City)

    Speech Pathologist (League City)

    Encompass HealthLeague City, Texas, US
    serp_jobs.job_card.full_time +1
    WEEKEND / WEEKDAY) Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy. Are you searching for a career that aligns with your passion and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Speech Pathologist (San Leon)

    Speech Pathologist (San Leon)

    Encompass HealthSan Leon, Texas, US
    serp_jobs.job_card.full_time +1
    WEEKEND / WEEKDAY) Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy. Are you searching for a career that aligns with your passion and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Traveling Federal Superintendent

    Traveling Federal Superintendent

    CyberCodersDayton, TX, US
    serp_jobs.job_card.full_time
    Traveling Federal Superintendent.Join a nationally respected contractor with a strong reputation for delivering high-quality federal roofing and construction projects. This organization is known for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Speech Language Pathologist (SLP) - Home Based

    Speech Language Pathologist (SLP) - Home Based

    Encompass HealthDickinson, Texas, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +2
    WEEKEND / WEEKDAY) Speech Pathologist Career Opportunity.Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Welcome to Encompa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Speech Language Pathologist

    Speech Language Pathologist

    Care Options for KidsMANVEL, TX, United States
    serp_jobs.job_card.full_time +1
    Speech Language Pathologist - Clinical Fellow.We're seeking Speech-Language Pathologist - Clinical Fellows looking for an opportunity to gain hands-on experience in a unique home health setting.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Speech Pathologist (Manvel)

    Speech Pathologist (Manvel)

    Encompass HealthManvel, Texas, US
    serp_jobs.job_card.full_time +1
    WEEKEND / WEEKDAY) Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy. Are you searching for a career that aligns with your passion and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    United States Customs and Border ProtectionFairchilds, TX, United States
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Full-Time Faculty - Mathematics (Huntsville Center) (REPOST)

    Full-Time Faculty - Mathematics (Huntsville Center) (REPOST)

    InsideHigherEdBaytown, Texas, United States
    serp_jobs.job_card.full_time
    Full-Time Faculty - Mathematics (Huntsville Center) (REPOST).Huntsville Center - Huntsville, TX.The Huntsville Center offers a variety of academic and technical correctional education programs to T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    OBGYN | 45 Minutes from Houston, Texas | High Earning Potential

    OBGYN | 45 Minutes from Houston, Texas | High Earning Potential

    The Medicus FirmAngleton, TX, United States
    serp_jobs.job_card.full_time
    Join a nationally recognized OBGYN department with over a century of excellence in specialty training.As one of the original pioneers in robotic surgery, UTMB installed one of the first da Vinci sy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Urgent! Speech Language Pathologist (SLP) - Home Based...

    Urgent! Speech Language Pathologist (SLP) - Home Based...

    Encompass HealthManvel, TX, Brazoria County, TX; Texas, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Speech Pathologist Career Opportunity Shift : Pool Welcome to Encompass Health : Where Compassion Meets Speech Therapy Are you searching for a career that aligns with your passion...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Speech-Language Pathologist - $1,796 per week

    Travel Speech-Language Pathologist - $1,796 per week

    Aequor AlliedKaty, TX, United States
    serp_jobs.job_card.full_time
    Aequor Allied is seeking a travel Speech Language Pathologist for a travel job in Katy, Texas.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (subject to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border ProtectionLong Point, TX, United States
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Speech Language Pathologist (SLP) - Home Based (San Leon)

    Speech Language Pathologist (SLP) - Home Based (San Leon)

    Encompass HealthSan Leon, Texas, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy.Are you searching for a career that aligns with your passion and brings fulfillme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    United States Customs and Border ProtectionHoliday Lakes, TX, United States
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Home Health Speech Therapy Assistant (MANVEL)

    Home Health Speech Therapy Assistant (MANVEL)

    Care Options for KidsMANVEL, Texas, US
    serp_jobs.job_card.full_time +1
    Speech Language Pathologist Assistant (SLPA).We're seeking Speech-Language Pathology Assistants (SLPAs) looking for an opportunity to gain hands-on experience in a unique home health setting.This i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Speech Language Pathologist Assistant (SLPA) - Flexible Work-Life Balance (MANVEL)

    Speech Language Pathologist Assistant (SLPA) - Flexible Work-Life Balance (MANVEL)

    Care Options for KidsMANVEL, Texas, US
    serp_jobs.job_card.full_time +1
    Speech Language Pathologist Assistant (SLPA).We're seeking Speech-Language Pathology Assistants (SLPAs) looking for an opportunity to gain hands-on experience in a unique home health setting.This i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Home Health Speech Therapy Assistant (TEXAS CITY)

    Home Health Speech Therapy Assistant (TEXAS CITY)

    Care Options for KidsTEXAS CITY, Texas, US
    serp_jobs.job_card.full_time +1
    Speech Language Pathologist Assistant (SLPA).We're seeking Speech-Language Pathology Assistants (SLPAs) looking for an opportunity to gain hands-on experience in a unique home health setting.This i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Speech Language Pathologist (SLP) - Home Based (Manvel)

    Speech Language Pathologist (SLP) - Home Based (Manvel)

    Encompass HealthManvel, Texas, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    WEEKEND / WEEKDAY) Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy Are you searching for a career that aligns with your passion ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours