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Initial Access Clinical Care Coordinator

Initial Access Clinical Care Coordinator

FraserBloomington, MN, US
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Job Description

Job Description

Are you passionate about equity and inclusion and looking to make a difference? At Fraser, we create a more inclusive community by supporting individuals of all abilities. Our roles are not just jobs—they are careers with purpose. As a Care Coordinator, you will play a key role in helping individuals access the mental health services they need.

Position Overview :

The Initial Access Care Coordinator is responsible for supporting individuals as they seek services through Fraser. This role works closely with clients and their care teams, as well as in collaboration with mental health providers on the access team, to guide the initial assessment process and connect individuals with appropriate supportive resources.

Responsibilities :

  • Support mental health screenings for individuals navigating initial access.
  • Assist individuals in obtaining needed services in the domains of mental health, social, educational, health, recreational, and related areas to improve child’s functioning.
  • Proactively assist individuals to identify barriers regarding access to recommended services.
  • Communicate with the members of the individual’s care team to support continuity of care.
  • Conduct initial access appointments during scheduled hours.
  • Provide consultation and communication with internal and external providers regarding shared clients.
  • Develop, in collaboration with the Care Coordination Supervisor and Director of Care Coordination, new processes for supporting families in accessing services and resources as appropriate.
  • Collaborate with internal and external providers to provide consultation and access for families to receive support.

Requirements :

  • Must be qualified in at least one of the following ways :

    • High School diploma or equivalent required with one year of relevant work experience – health care, mental health, customer service, administrative experience.

  • Bachelor’s degree or higher in one of the behavioral sciences or related fields from an accredited college or university preferred.
  • Certification as a Community Health Worker or Certification as a Family Peer Specialist preferred.
  • Commitment to promoting diversity, multiculturalism, and inclusion with a focus on culturally responsive practice, internal self-awareness and reflection.

    • Fraser Offers :

  • Collaborative and relationship-oriented culture

    • Scheduled performance feedback

    Career growth opportunities

    Opportunities for community involvement in Fraser organized events.

  • Collaborative and relationship-oriented culture

    • Fraser Offers Benefits for Full-time Employees (30+ hours per week)

  • Medical, dental and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Employee Assistance Plan (EAP)
  • Life, AD&D and Voluntary Life Insurance
  • Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
  • Pet Insurance
  • 403(b) Retirement Plan with Company Match
  • Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
  • Employee Referral Bonuses

    • Location : Fraser Bloomington / Virtual Office & Community-Based

    Schedule : Monday-Friday, between the hours of 8 AM - 6 PM (full-time)

    Pay : The starting pay range for this role is $22.60 - $23.00 an hour depending on qualifications.

    Make a difference—apply today and help us build a more inclusive community!

    Fraser is an Affirmative Action and Equal Opportunity Employer.

    Diversity, Inclusion, and Belonging : Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

    If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk / spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!

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    Clinical Coordinator • Bloomington, MN, US