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Lead Appliance Repair Technician

Lead Appliance Repair Technician

Mr. ApplianceChicago Westloop, IL, US
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Job Announcement : Lead Appliance Repair Technician

Do you get excited by the challenge of figuring out how things work? Do you love troubleshooting and fixing what’s broken? Would you like to play a key role in improving the home lives of families in your community?

If so, we want you on our team! Mr. Appliance of West Loop is looking for a Lead Appliance Repair Technician. Apply today!

Why Join Us?

  • Work-Life Balance : Enjoy working with a team you’ll actually like, having fun on the job, and protecting your free time. No nights or weekends required!
  • Ongoing Training : We provide the training you need to succeed and grow in your career.

Your Responsibilities as a Lead Appliance Repair Technician :

As a Lead Appliance Repair Technician, you are crucial in delivering excellent customer service through high-quality maintenance services for our customers’ appliances. Your primary responsibilities include :

  • Diagnose and Repair : Identify and fix issues with home appliances and equipment.
  • Provide Estimates : Offer accurate cost estimates for repairs.
  • Customer Communication : Clearly explain the services needed to customers.
  • Manage Parts : Order parts and ensure efficient use of company materials.
  • Collect Payments : Handle payment collection for completed work.

    • What You Need to Succeed :

  • Exceptional Customer Service : You are the face of the company, delivering a great customer experience with empathy and professionalism.
  • Problem Solving : Transition smoothly from diagnosis to solution, helping customers understand what needs to be done to resolve their issues quickly.
  • Quality of Work : Use critical thinking skills to ensure the job is done right the first time, leading to customer satisfaction.
  • Efficiency : Be efficient with your time and repair speed to meet all customer needs for the day.
  • Punctuality and Reliability : Be available and on time, as customers eagerly await your help.
  • Attention to Detail : Maintain a clean and organized work vehicle and ensure accurate completion of customer information and reports.
  • Ongoing Learning : Stay updated on new appliances and features, taking advantage of training opportunities to expand your knowledge and skills.

    • Job Requirements :

  • Education : High school diploma or equivalent.
  • Licensing : Valid driver’s license and clean driving record.
  • Experience : Previous experience of one year or more in appliance repair is a plus!

    • Benefits & Pay :

  • Compensation : $26.00 to $33.00 per hour, based on experience, plus bonuses and commissions.
  • Work-Life Balance : No nights or weekends, ensuring a solid work-life balance.
  • Paid Training : Access to Mr. Appliance Academy to advance from Apprentice to Master Technician.
  • Incentives : Generous bonuses and incentive pay for hard work.
  • Perks : Company vehicle and iPad provided.
  • Health Benefits : Health, Dental, and Vision benefits after 90 days of full-time employment.
  • Paid Time Off : 10 days of PTO per year.
  • Team Environment : Enjoy working in a fun and supportive team culture.

    • If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Lead Appliance Repair Technician could be your future!

    Apply today!

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    Appliance Repair Technician • Chicago Westloop, IL, US

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