ASE Technician - Brockton MA

Posted Saturday, August 16, 2025 at 4 : 00 AM

TITLE : ASETechnician DEPARTMENT : Service Operations

GENERAL SUMMARY :

The ASE Technician is responsible for productive diagnosis, repair, and replacement of both specialized and general automotive parts and accessories. An ASE Technician is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Operational Duties
• Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle
• Ensures a VIP Multipoint Vehicle Inspection is completed on every vehicle serviced and returned to the Service Deskprior toinitiating service on the vehicle
• Participates and supports in an active role with the Inspect, Inform and Educate Program
• Ensures a valid Service Work Order is visibly displayed with the vehicle while it is being serviced
• Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service (Midtronics printouts, fluid testing strips, alignment printouts, etc)
• Obtains needed parts through Service Manager, Service Writer, Retail Management or Retail Sales Associate personnel only
• Returns all unused parts to Service Management or Retail personnel after the completion of service
• Returns rebuilt parts cores, batteries and used tires to designated security areas for appropriate handling
• Maintains average productive "billed labor hours" equivalent to 80% of hours worked during any consecutive sixteen week period
• Minimizes "comeback" rate to one or less during any four week period
• Supports VIP's Tire Program by performing general services to include tire replacement, oil changes, and related services when necessary to meet the business needs, as directed by Service Management.

2.Safety & Housekeeping Responsibilities

3.Additional Responsibilities( Performs other functions as required.)

PERFORMANCE MEASUREMENT :

ORGANIZATIONAL RELATIONSHIPS :

REQUIRED QUALIFICATIONS :

o No Start Diagnosis

o A / C Diagnosis and Repair

o Heating and Cooling Diagnosis and Repair

o Drive ability Diagnosis

o Steering and Suspension Diagnosis and Repair

o Brake Diagnosis and Repair

o Exhaust System Diagnosis and Repair

o Air Induction / Fuel System Services

o 4-Wheel Alignments

o Tire Mounting and Balancing

ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job duties are performed within an indoor service department (generally 800 to 2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the employee is exposed to varying weather, climate, and temperature conditions, mechanical equipment, automotive, and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table which summarizes the physical activities associated with the position and the average amount of time required of each physical activity.

Essential Physical Activity Requirements

Less than 1 / 3 of Time

1 / 3 to 2 / 3 of Time

More than 2 / 3 of Time

Carrying

Standing

Pushing / Pulling

Reaching

Walking

Climbing

Kneeling

Essential Weight Lifting / Force Exertion Requirements

Listed below is a table which summarizes the amount of time spent and weight lifted or force exerted in the position.

Less than 1 / 3 of Time

1 / 3 to 2 / 3 of Time

More than 2 / 3 of Time

More than 51 lbs

Up to 50 lbs

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