Automotive Service Advisor

Job Description

Job Description

Service Advisor | Mike Bass Ford | Bass Mazda

About Us

At Mike Bass Ford and Bass Mazda, we don’t just service vehicles, we create trust, deliver solutions, and build relationships that last. Our Service Departments are rapidly growing, and we’re seeking Service Advisors who bring energy, professionalism, and care to every customer interaction. This is your chance to be part of a team where every role matters and every customer counts.

Why Join Us?

• Growth & Stability : Be part of one of Ohio’s largest Ford and Mazda operations, backed by decades of reputation and a culture of progress.
• Customer-First Culture : We don’t just check boxes. We listen, we guide, and we turn customers into long-term partners.
• Tools & Training : Access to Ford and Mazda factory resources, advanced CRM technology, and continuous training to sharpen your skills.
• Career Advancement : As we expand, we’re building future leaders from within. Your journey here won’t stop at Service Advisor.
• Rewarding Compensation : A performance-driven pay plan that recognizes your effort, care, and results.

What You’ll Do

What We’re Looking For

The Road Ahead

This is more than a job at a service desk. It’s the front line of trust between our customers and our brand. At Mike Bass, we believe people, purpose, and progress fuel everything we do. If you’re ready to bring your energy and integrity to a growing team, this is your opportunity.

Bass Service, Fixed Operations

“Our legacy isn’t built on service orders — it’s built on the stories of customers who  leave  with

lasting trust, and the story each customer tells after they leave.”