Entry Level Customer Service Assistant

Position Overview

We are searching for a motivated and customer-centered Entry-Level Customer Service Assistant to join our team in LA. This is a fantastic opportunity for enthusiastic individuals to launch their career in customer support while contributing to Gohiya’s growing success.

Job : Full time

Salary Range : $18.00 – $27.00 per hour

Key Responsibilities :

Provide friendly, timely service via phone, email, and in-person channels.

Address and resolve common customer questions, concerns, or service requests.

Identify customer needs and deliver appropriate solutions; escalate complex issues to senior staff.

Create accurate documentation of interactions and transactions in our CRM system.

• Work collaboratively with cross-functional teams to enhance customer experience.

REQUISITOS MÍNIMOS

High school diploma or equivalent (some college is a plus).

Excellent verbal and written communication skills.

Empathetic, patient, and customer-first mindset.

Basic computer proficiency; experience with CRM tools is a bonus.

Strong organization, attention to detail, and willingness to learn.

What We Offer :

Competitive hourly pay

Performance-based bonuses and incentives

Health, dental, and vision insurance options

Paid time off and holidays

Ongoing training and professional development