Position Overview
The Investigator 2 is responsible to perform major investigations, identify root and contributing causes, contributes to the creation of effective corrective and preventative actions (CAPA) while ensuring timely closure of assigned investigations. This role also supports senior investigators with complex investigations as needed and provides guidance to junior investigators.
What You'll Do
Project Phase (Through Mid-2026)
- Authors standard operating procedures (SOPs) and work instructions (WIs) to support operational readiness, as needed
- Performs "in operations" duties listed below as required prior to routine operations
Operations (Starting Mid-2026)
Completes major internal manufacturing investigations to support DSMSupports senior investigators with complex investigations, as neededApplies systematic casual analysis methods to identify root and contributing cases for assigned investigationsDocuments clear and concise investigation findings and related actions in alignment with Quality Management System requirementsCommunicates investigation process to impacted areas, including management, and tracks milestones throughout the investigationsPartners with key stakeholders during the development of CAPAs to support the investigation processManages investigation workload to ensure closure of investigations within required timelineSupports senior investigators during assignment of workload for DSM Deviations Management team, as neededContributes to metric reports to prepare presentations for senior leadershipDelivers informative and engaging presentations regarding metrics and other relevant information to required stakeholders, as neededProvides guidance to junior investigators regarding investigative techniques and best practicesOther duties, as assignedBasic Requirements
High School Diploma / GED with 9 years of related experience (e.g., investigations)OR Associate's degree in Life Sciences or Engineering with 7 years of related experience (e.g., investigations)OR Bachelor's degree in Life Sciences or Engineering with 5 years of related experience (e.g., investigations)OR Equivalent Military experienceExperience in quality or manufacturing operationsPrior experience leading manufacturing investigationsPreferred Requirements
Experience with systematic cause analysis methods (e.g., Event & Casual Factor Analysis, Logic Fault Tree, or similar techniques)Root Cause Analysis (RCA) trainingWORKING CONDITIONS & PHYSICAL REQUIREMENTS
Will work in environment operating a motor vehicle or Powered Industrial TruckAbility to discern audible cuesAbility to stand for prolonged periods of timeAbility to sit for prolonged periods of timeAbility to conduct work that includes moving objects up to 10 poundsJ-18808-Ljbffr