Account Manager
Pye-Barker Fire & SafetyIrving, TX, USjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMust have 3+ year of customer service or account management experience Degree is not required Knowledge of equipment and parts of commercial Fire Alarms and Sprinkler systems is preferred Ability to travel within DFW area when interfacing with customers Excellent relationship management skills Proven ability to grow account revenue Experience analyzing reports and identifying proposals Excellent presentation and training skills - position requires public speaking / training to commercial property tenants Ability to organize and prioritize workload Drive to identify and exceed customer needs and expectations Must be able to work independently as well as in a team environment Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy Excellent pay Medical, dental, vision Company paid life insurance Company paid short-term disability 401K with employer match Paid vacation and company holidays Training and Career Development Company vehicle (if job applicable) Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Job Title
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
This position is responsible for managing and coordinating account service activities as the primary customer contact for the retention of the local group business. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. May visit client locations periodically to ensure client satisfaction and promote ongoing contract renewals.
Essential Duties & Responsibilities :
- Defines and oversees account management and retention strategy execution for a defined book of accounts
- Build and maintain customer relations with existing and new client base
- Identifies opportunities for penetration sales
- Supports pursuit of new business opportunities either directly with a broker / consultant or potential client or through a team approach with field office sales staff
- Responsible for growing specialty business within existing accounts
- Provides support for field sales staff with RFP (Request for Proposal) responses, proposals, client presentations, and underwriting coordination on new business sales opportunities
- Develops business relationships with brokers, consultants, and key decision makers to meet or exceed new and renewal sales targets
- Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations
- Coordinates and controls new business implementation activities
- Perform other duties assigned by management
Education & Qualifications :
Benefits and Perks :
Pye-Barker Fire and Safety is an Equal Opportunity Employer
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Account Manager • Irving, TX, US