Front Office Executive

Company Description

Welcome to Splendid Skin, a premier boutique Med Spa located in the heart of Franklin, TN. Founded in 2013, Splendid Skin is a full service Med Spa with services ranging from aesthetic injections, to high-tech laser treatments, and to luxurious facials. Our culture thrives on collaboration, collective excellence, and a shared dedication to success.

Role Description

This is a full-time role for a highly qualified Front Office Executive. At Splendid Skin the Front Office Executive, also known as the Client Experience Coordinator, is vital to the overall success of the business! In this role, you will serve as the first point of contact, creating a welcoming and professional impression while efficiently managing calls and appointment scheduling. Additionally, you will be responsible for upholding a tidy and organized front office environment, delivering accurate information & attentive support to clients, and executing key administrative functions with precision and efficiency. This is an on-site role located in Franklin, TN.

Qualifications

• Excellent interpersonal and communication skills
• Confidence in using computer software, digital platforms, and office technology
• Articulate and confident in client-facing communication
• Organizational and multitasking skills
• Ability to manage time efficiently
• Previous experience in a similar role is a plus
• Social Media management
• Demonstrate professional judgement in dealing with diverse client needs and situations
• Exhibit emotional intelligence with a wide variety of clientele
• Proficient in generating reports and managing spreadsheets