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Relationship Manager

Relationship Manager

PuroCleanAnn Arbor, MI, US
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Marketing Representative

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description :

With a 'One Team' mentality, promote and sell PuroClean of Ann Arbor's Water, Fire, Mold, and Biohazard services across a focused territory region, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets up apart from our competitors in the industry.

Responsibilities :

  • Communicate and build relationships with customers, clients, and Centers of Influence
  • Generate revenue through effective consultative and objective to objective marketing
  • Build, maintain and service a 'top 25 client' list and provide lunch and learns and promote continued education courses.
  • Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business.
  • Understanding, adhering to and promoting safety and guidelines while in the office and traveling
  • Building brand awareness, promoting the 'One Team' culture and having a genuine willingness to make a difference in your community through service.

Qualifications :

  • Ability to communicate clearly and effectively with a genuine interest in people. Asking open-ended questions and delivering the brand 'message'.
  • Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business.
  • Comfortable with setting and running appointments, educational classes and community events in a group setting
  • Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting.
  • Compensation : $45,000.00 - $80,000.00 per year

    We Build Careers - Steve White, President and COO

    With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

    Culture is very important to us. We want to make sure that we are the right fit for YOU!

    Apply today and join our Winning TEAM.

    We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership

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    Relationship Manager • Ann Arbor, MI, US

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