Client Service Associate

Job Description

Job Description

Company Description

About Us

Catch Vibe Voice is a dynamic and forward-thinking company dedicated to delivering exceptional solutions across industries. We pride ourselves on fostering an innovative work environment where collaboration, precision, and growth are at the core of everything we do. Our team thrives on professionalism and passion, ensuring every project we handle exceeds expectations.

Job Description

Job Description

We are seeking a detail-oriented and driven Client Service Associate to join our growing team. This role is ideal for individuals who excel in client interaction, problem-solving, and organizational skills. As part of our client service team, you will act as a trusted point of contact, ensuring that every client receives the highest level of service and support.

Responsibilities

Serve as the first point of contact for client inquiries, providing professional and timely assistance.

Build and maintain strong client relationships, ensuring satisfaction and trust.

Manage client accounts, process requests, and resolve issues effectively.

Collaborate with internal teams to deliver customized solutions and services.

Maintain accurate records and documentation to support efficient client service operations.

Contribute to process improvement initiatives to enhance the overall client experience.

Qualifications

Qualifications

Bachelor’s degree in Business, Communications, or related field preferred.

Previous experience in client service, customer relations, or administrative support.

Strong communication and interpersonal skills with a client-focused mindset.

Excellent organizational skills and attention to detail.

Ability to work both independently and collaboratively in a professional setting.

Proficiency in Microsoft Office Suite and general business software tools.

Additional Information

Benefits

Competitive salary range of $51,000 – $55,000 annually.

Opportunities for professional growth and career development.

Skill-building in client relations and service management.

Supportive and collaborative work environment.

Full-time position with long-term career potential.