Solution Engineering Manager
Department : Solution Engineering
Employment Type : Full Time
Location : Indianapolis, Indiana
Reporting To : Mandeep Kaur - Director, Solution Engineering
Description
The Indiana Health Information Exchange (IHIE) is one of the nation's largest health information exchange organizations. IHIE has been around for over a decade, with its roots dating back 30 years. As a not-for-profit HIE, we enable hospitals, physicians, laboratories, payers, and other health service providers to avoid redundancy and deliver faster, more efficient, higher quality healthcare to patients in Indiana. Today, by making information available to approximately 50,000 healthcare providers in Indiana and neighboring states, we deliver services that make a real difference in health and healthcare.
Indiana Health Information Exchange's (IHIE) Solution Engineering team develops technologies that directly impact the quality, safety, and efficiency of healthcare. We are seeking a Manager of Solution Engineering with expertise overseeing developers as they perform design, development, implementation, maintenance, and support of full-stack applications. This position will focus on supporting development teams by managing standards and best practices, advising on technical approach, clarifying requirements for projects, and setting forward-looking architectural direction for IHIE's application development strategy.
Summary : Works closely with the IHIE Developers, Product Owners, Support / Integration Teams, and partners to implement application functionality and integrations. This role will exercise strong management, organization, analysis, design, and troubleshooting skills across multiple systems and teams.
Job Function Risk Level 3 : Privileged User with Access to PHI
Essential Functions :
Essential functions include the following. Other duties may be assigned.
Responsibility for day-to-day oversight and management of application developers
Establish personal & team goals based on company objectivesCreate personal, team goals and roadmaps based on multi-year goals and company goalsEvaluate performance and deliver feedback via regular one-on-one meetings and reviewsFacilitate inter-team and intra-team communication, collaboration, and cooperationDefine training plans to advance developers' skillsetsOwn job descriptions, hiring for open positions, and identifying future resource needsPromote growth of team members through new experiences and challengesActive participation in meetings with partner organizations, consultants, and vendorsDrive technical strategic planning, organizing product / team roadmaps, and project executionApplication Development ManagementHands-on involvement with troubleshooting, analysis, and design tasks assigned to the team
Participate in Scrum rituals to facilitate development team's work effortsEstablish and enforce code standards & best practices throughout the SDLC phasesAudit Unit Testing & Peer Review output, and improve code quality through new approachesOversee code management, package promotion, and build / deployment processesAdvise on security aspects and remediate code, configuration, and permissions issuesCoordinate with other development teams & resources on technical strategyInvestigate requests and elicit detailed requirements, root cause, or workflow specificsProduce technical implementation recommendations, plans, and designs for n-Tier applications, often by collaborating with teammates or stakeholders from other departmentsRequirements : IHIE Attributes :
Adaptability and flexibility in a rapidly changing environmentProven self-starter and self-motivatedAmbitious spirit – brings fresh ideas to the table and finds creative solutions to problemsPositive attitude with outstanding communication and listening skillsEducation :
Bachelor's degree in computer science or a related field from an accredited university, plus two years of experience; or a master's degree in computer science or a related fieldExperience :
2+ years of Application Development Team management experience, or Technical Team Lead responsibilities with motivation to pursue a management career path4+ years of experience with Java application development frameworks, tools, and processes4+ years of experience with application data integration via secure Web Services and API integration4+ years of experience with software analysis, troubleshooting, design, development, and testing4+ years of experience with structured query language (SQL) and relational databases4+ years of experience with relational data modeling, schema design, and query optimizationPreferred :
Experience in a HIPAA regulated environment or with health dataExperience with the Agile and / or Scrum methodologiesSkills / Characteristics :
Strong communication, relationship building, and managerial skillsProven success designing efficient, scalable, and maintainable software solutionsExperience with working across multiple application development or operations teamsAbility to learn new and complicated technologies, techniques, tools, and business processes quicklyExperience handling demanding projects and juggling multiple prioritiesDemonstrated servant leadership, hands-on management, and supervisory skillsAdaptability and flexibility in a rapidly changing environmentPassion for innovationStrong desire to address complicated business opportunities with technologyAmbitious and determined to move forward regardless of obstaclesComfortable working in a remote or hybrid environment and managing time effectively.Benefits :
In exchange for your drive and Solution Engineering experience, we offer an excellent benefits package including medical / dental / vision, 401(k) matching, 20 days PTO your first year plus 9 company paid holidays, very casual work environment and dress code, and a dynamic, fun-loving company culture!
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