Job Title
Responsible for assisting design, development, and implementation of enterprise-wide customer premises equipment (CPE) activation, provisioning, and operations tools and automation platforms applications and their associated operating systems and databases. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.
Major Duties And Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Develops tools and applications to increase automation of manual process to increase accuracy and efficiency in day-to-day tasks
- Develops tools to aid in proactive monitoring and issue detection on customer premises equipment and the associated back office systems
- Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
- Conducts design sessions with appropriate participation from architects and engineers
- Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
- Collaborates to create configuration designs for design and implementation of various environments
- Creates work effort estimates for new features and bug fixes for use in prioritization and release management
- Design core code modules, unit test tools and release notes for enhancements and bug fixes
- Reviews new development tools, application frameworks and testing tools for functionality / effectiveness
- Provides on call support to resolve application and tool outages after normal business hours
- Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
- Configure, tune and maintain databases in variety of languages
Required Qualifications
Advanced knowledge of the Python programing language including utilization of Class Structures, network related modules and programing (HTTP, socket, ping, SNMP, etc.), database integration, Python web frameworks, RESTful API integration (React, Django)Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elementsStrong with Object Oriented Programming along with applicable design patternsIn-depth knowledge in relational databases (MySQL / MariaDB, Postgres, etc.) and SQL syntaxIn-depth experience in developing CI / CD pipelines (Jenkins, GitLab Runner, Atlassian Bamboo)In-depth knowledge of Source / Version Control (Git, GitHub, GitLab, BitBucket) and performing pull / merge requests along with code reviewsIn-depth knowing working with message brokers (such as Redis, RabbitMQ, Apache Kafka, etc.)Preferred Qualifications
Working knowledge of System monitoring applications (OP5, Nagios, SolarWinds, HP OpenView, etc.)Working knowledge of LAN / WAN topology, network protocols (TCP / IP, FTP, NFS), switches and firewallsExperience activating / maintaining CPE per the DOCSIS, PacketCable, and SNMP specificationsExperience with configuration of CPE using the TR-069 and related specificationsExperience with DHCP, DNS, SNMP, and TFTP protocolsStrong experience with SQL, MySQL, and other database technologies. NoSQL and columnar data store experience a plus.Experience with WebSocket (real-time streaming over HTTP)Desire to grow / learn new technologiesExperience with troubleshooting tools (i.e. tcpdump, netstat, iostat, traceroute, snoop)Key Platforms / Systems / Disciplines
RHEL 6 / 7, CentOS 6 / 7, MySQL, Postgres, Cassandra, Redis, RabbitMQ, Apache Kafka, Git, BitBucket, Jenkins, Atlassian Bamboo, AWS (S3 / Lambda Functions / Athena / DynamoDB / Cloudwatch), Python, Javascript / Typescript, Bash, Perl, C / C++, Java, LUA, PHP, AnsibleEEO Employer