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Human Resources / Employee Success Manager

Human Resources / Employee Success Manager

MSMWebster, New York, United States, 14580
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Human Resources / Employee Success Manager

MSM is woman-owned, experiential agency bringing brands to life through strategy, award-winning experience design, and flawless execution for trade shows, events, environments, and customer engagements. We deliver with genuine passion and a commitment to exceeding customer expectations and creating exceptional customer experiences.

At MSM, we are dedicated to exceeding client expectations and fostering a service-driven culture. We value honest feedback and advice, promoting continuous improvement and mutual respect. We live by our four core values That support these themes :

  • Thrive in a demanding environment
  • Build meaningful relationships
  • Demonstrate a positive attitude and adapt to change
  • Set high standards and strive to exceed

This position is a key member of the Shared Services Team, reporting to the President. Will become the subject matter expert in all HR related software and programs including AI related resources.

JOB ACCOUNTABILITIES

ADMINISTER AND EXECUTE HR PROGRAMS :

  • These may relate to compensation, benefits, various leave programs, employee relations, performance & talent management, productivity, recognition, training & development

    • EMPLOYEE ENGAGEMENT :

  • Promotes the health and well-being of employees via a variety of methods, including an annual employee engagement survey
  • Develop & implement ways to enhance the employee experience

    • COMPLIANCE, POLICIES & PROCEDURES :

  • Ensure compliance with all State & Federal labor laws and regulations
  • Implement and enforce policies & procedures
  • Maintain the company policy manual

    • Key Responsibilities :

  • Records Management : Maintaining and updating HR records.
  • HR Data & Analysis : Collect, analyze and report HR data to leadership to assist in the decision making process.
  • Recruiting and Onboarding : Managing job postings, screening resumes, conducting interviews, and coordinating with hiring managers, as well as managing the onboarding process, including orientation and training.
  • Employee Relations : Addressing employee concerns, conducting investigations, and fostering a positive work environment. Provide coaching when needed.
  • Benefits Administration : Managing employee benefits programs, including health insurance, retirement plans, and other health and welfare benefits and programs.
  • Compensation : Assisting with salary adjustments, raises, and other compensation-related matters.
  • Performance Management : Manage the performance evaluation process, feedback, and goal-setting.
  • Training and Development : Identifying training needs, coordinating workshops, and supporting professional development.
  • Compliance : Ensuring compliance with labor laws and regulations.
  • HR Policies and Procedures : Implementing and enforcing company policies and procedures.
  • Employee Engagement : Promoting employee engagement and fostering a positive work environment.
  • Risk Management : Assisting with risk management duties within Human Resources.

    • Required Skills and Experience :

  • Experience with HRIS and other HR Software : Must be proficient in using HR Information Systems and other HR software including related AI applications.
  • Strong Communication and Interpersonal Skills : Must be able to communicate effectively with employees, managers, and other stakeholders.
  • Problem-Solving Skills : Provide coaching to help identify and resolve employee issues.
  • Organizational Skills : Will need to be able to manage multiple tasks and projects at various stages of completion simultaneously.
  • Confidentiality : Must be able to handle confidential information with maturity and discretion.
  • Knowledge of HR Laws and Regulations : Needs to be familiar with relevant employment laws and regulations.
  • Bachelor's Degree : A Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Professional Certifications : PHR or SHRM-CP certification is a plus.

    • Salary range posted for this position is purposefully broad. The initial compensation offered may be outside of this range and will be determined by multiple factors, including the applicant's job-related skills, relevant experience, and education.

  • This position is a hybrid role, requiring Tuesday - Thursday in the Webster, NY location.

    • The pay range for this role is :

    75,000 - 150,000 USD per year(MSM)

    PI0b47285f3118-30511-38202696

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    Human Resource Manager • Webster, New York, United States, 14580

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